Hotel Front Desk Agent - Full Time - $17.75 per hour - Private Hotel & Training Center!

Pyramid Global Hospitality Front Desk Agent

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description: Deloitte Hotel & Conference Center is a high-end private hotel and conference center called Deloitte University. Closed to the public. Currently 800 hotel rooms - all single occupancy, no suites. Expanding to 1400 rooms early 2026! Three restaurants including a Starbucks. 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms. Fitness Center, jogging trails and sports fields. All professional clientele. No weddings, holiday parties, school groups, or other social-type events. Located in Westlake, Texas - near Keller, Southlake, and Roanoke.

Benefits & Perks: Awesome Employee Focused Culture with many Employee Events! Eligible for Holiday pay starting immediately. 10 Paid Holidays per year. Up to 14 Vacation & Sick days per year. Many opportunities to grow and transfer to new positions. Free Lunch in our newly remodeled Employee Cafe. Eligible for Medical Insurance and other awesome benefits within 30 days of employment. Employer matching 401k. Tuition Reimbursement. Free parking on-site. Free uniforms and we will clean them!

Overview

The Front Desk Agent is to provide friendly, efficient registration, guest check out, and information to all guests, fellow employees and visitors. This is a full-time position. $17.75 per hour.

Responsibilities

• Interact with guests as they arrive and depart, and check guests in/out of hotel.
• Interact with staff in a professional manner, assisting other departments with necessary information.
• Assist with collecting and storing luggage from guests arriving and departing.

Qualifications

• Previous customer service experience preferred.
• Previous hotel experience preferred.
• Good computer skills.
• Valid Texas Drivers License with good driving record preferred.