Host/Hostess-Bubba Gump

Host Job Overview

A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests' first impression of the restaurant is a positive one. Responsibilities include:

• Greeting and welcoming guests with a genuine smile and positive attitude
• Engaging with guests, anticipating their needs, and responding promptly to any inquiries or concerns
• Maintaining knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
• Handling guest complaints or issues professionally or bringing them to the manager when necessary
• Assisting with running food, delivering and/or refilling guests' drinks
• Guiding guests to their tables and presenting them with menus
• Taking to-go orders over the phone and in person
• Engaging with guests to ensure they're happy with food and service
• Refilling drinks and clearing plates as needed during guest's dining experience
• Providing great customer service
• Providing highchairs and other requested items to the guest

Qualifications include:

• 1 year of restaurant experience preferred
• Organizational skills
• Exceptional interpersonal and communication skills
• Positive attitude
• Ability to work well in a team environment
• Ability to multitask
• Availability on weekdays, weekends, nights, mornings, and holidays
• Must be able to read and write in English and handle math calculations

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K Opportunities
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. Pay Range USD $12.00 - USD $12.00 /Hr.

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