Hospitality Technician Senior

Hospitality Technician Pilot

Butterworth Hospital, and Blodgett Hospital

Schedule: Full-time, 2 p.m. to 10:30 p.m.

Monday to Friday and Every other Weekend

Pay: $18.27

Must be able to travel between Butterworth Hospital and Blodgett Hospital.

Job Summary

Team members working in this role will need to display the flexibility to work in two or more work locations and in two or more department roles as assigned by leadership. Department roles included in this job description are Environmental Services Tech, Nutrition Services Tech, Patient Transport, and Supply Chain Material Coordinator and Receptionist. Position to be defined by the department as needed. Based on the assignment, individual must meet the specific requirements of the job profile they are fulfilling. These Team members maintain shift accountability for support services team member job duties in a cost effective and efficient manner and provides training to new and existing Support Services staff on the department procedures and expectations, and all departmental quality, safety, and customer service standards and expectations.

Essential Functions

1. Work as a team member helping others to contribute to the overall success of Corewell Health. Refer to the job profile of the duties being performed.
2. Communicate effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents, including greeting and assisting in hospital navigation. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
3. Completes special projects as assigned, with specific direction.
4. Provides training and ongoing instruction to new and existing Support Services staff.
5. Acts as team lead during uplines absence and reports work-related issues to upline.
6. Assigns, coordinates, inspects employee work assignments, and completes quality assurance inspections.
7. Ensure that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
8. Navigate between campus locations to support needed operations.

Qualifications

Required

• High School Diploma or Equivalent
• 6 months of relevant experience Included job profile tasks and/or other related experience.

Preferred

• 6 months of relevant experience Leadership Experience.
• 1 year of relevant experience Customer service and/or other related experience.
• CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days
• CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days
• CRT-Health Care Environmental Services Technician (CHEST) - AHE Association for the Healthcare Environment Environmental Services 1 Year
• CRT-ServSafe Manager - NRA National Restaurant Association Nutrition Services 90 Days
• CRT-ServSafe Allergen - NRA National Restaurant Association Nutrition Services 90 Days
• CRT-ServSafe Handler - NRA National Restaurant Association Nutrition Services 90 Days

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Primary Location: SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids

Department Name: Hospitality Technician Pilot - Support Services

Employment Type: Full time

Shift: Evening (United States of America)

Weekly Scheduled Hours: 40

Hours of Work: 2 p.m. to 10:30 p.m.

Days Worked: Monday to Friday

Weekend Frequency: Every other weekend