Hospital/Clinical Liaison

Hospital/Clinician Liaison

Are you passionate about connecting patients and families with the right level of care? Elderwood Administrative Services (EAS) is seeking a dynamic Hospital/Clinician Liaison to join our growing Business Development team.

As a Hospital/Clinician Liaison, you will play a vital role in ensuring smooth transitions of care by screening prospective residents for designated Elderwood facilities. You will serve as a trusted representative of multiple sites, developing a deep knowledge of their services, environment, and operations. In this role, you'll act as both a clinical resource and a marketing ambassador, helping strengthen Elderwood's reputation as a partner of choice for hospitals, clinicians, and the communities we serve.

Founded in 1978, Elderwood has grown into the largest network of rehabilitation, skilled nursing, assisted living, and independent living communities in Western New York. With more than 40 facilities and 5,000 employees, we are proud to carry forward our mission: Right Place, Right Care, Right Employer.

Join us and make a meaningful impact every day for patients, families, and communities across the region.

Responsibilities:

• Pre-screening of applicants or referrals per established guidelines and policy.
• Assessing applicants for appropriate placement.
• Conducting pre-admission interviews of applicants.
• Obtaining SCREEN form for new residents.
• Obtaining Level II PASARR examinations for residents, if necessary.
• Ensures all necessary documentation required for the admission.
• Submits a statistical monthly report to the direct supervisor indicating delineation of screens completed by facility referral, as well as narrative summary of key events.
• Voice mail will serve as the prime communication network between facilities and screener.
• Daily agendas will be established at a designated time each day for the following day.
• Participate in select marketing efforts and projects.
• Generate and develop ideas, which improve the quality of care for residents or increase job productivity and satisfaction.
• Assures that all internal/external customer interactions are with the highest level of customer service towards residents, families, visitors and coworkers.
• Performs all job duties according to safety rules and practices required for this job position, and as required to ensure the general safety of staff, residents and visitors of this facility.

Qualifications:

• Baccalaureate Degree in Social Work, R.N., or related field from an accredited institution required.
• Experience: 3-5 yrs. hospital patient admissions or related experience.
• Strong assessment skills and working knowledge of medical charts and terminology required.
• Valid driver's license required.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement: WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.