Home Care Scheduling Coordinator

Scheduler At ComForCare

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As a Scheduler at ComForCare, you will oversee the scheduling and coordination of client services, manage staffing assignments, ensure compliance with agency policies and regulations, and maintain confidentiality of client and employee information.

Competitive salary based on experience, mileage reimbursement, tuition assistance, discounted prescription medications, paid time off (PTO), paid training, work with a team committed to excellence in home care, company support for educational and learning opportunities, bonus opportunities/performance bonus, on-call pay.

This position requires the person to be in-office during normal business hours and provide one-call support as needed or required by the supervisor/manager.

Scheduling & Coordination:

• Create and maintain weekly caregiver schedules, ensuring client needs are met.
• Quickly respond to call-offs and arrange coverage.
• Communicate schedule updates to caregivers, clients, and families.
• Maintain accurate records in scheduling software.

Caregiving (Primary Backup Support):

• Provide in-home care when primary caregivers are unavailable.
• Assist clients with activities of daily living (ADLs) such as personal care, meal preparation, light housekeeping, and companionship.
• Follow care plans and company standards to ensure quality service.

Qualifications:

• Previous scheduling or office coordination experience (preferred).
• Experience in caregiving, home care, or healthcare (required).
• Strong communication and problem-solving skills.
• Ability to multitask and adapt to changing priorities.
• Reliable transportation and valid driver's license.
• Must pass background check and meet state caregiving requirements.

Personal Characteristics:

• A positive, can-do attitude, with the resilience to thrive in a fast-paced environment.
• Strong communication and interpersonal skills to build relationships with clients, families, and team members.
• A problem-solver, with the ability to navigate challenges and find effective solutions.
• Empathy, humility, and a genuine desire to support both clients and team members.
• Willingness to go the extra mile when neededbe available after hours, weekends, and on-call as necessary.

Job Type: Full-time

Pay: $41,700 per year + Bonus + On-Call Pay