HME - Sales Representative

Avera Health Broadband Lane

Worker Type: Regular

Work Shift: Day Shift (United States of America)

Location: Aberdeen, SD and Watertown, SD

Pay Range: $45,240.00 - $68,640.00

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for Avera@Home HME system-wide sales to home medical equipment referral sources. Develops and implements a sales plan for the designated market territory. The sales plan will provide strategies and tactics to support desired outcomes in referral acquisition, retention and growth. The primary responsibility is to allocate time to referral/prospect contacts focused on customer needs, organizational solutions across the system with the ultimate result to meet or exceed established sales objectives. Serves as liaison to system for customer needs/wants/desires, market intelligence and issues resolution.

What You Will Do

• Develops sales plans for target audiences and territories.
• Increase sales revenue for new and established accounts based on established sales goals, HME specific account management, cross-selling, and up-selling of products and services. Manages HME sales to target goal in conjunction with leadership team.
• Obtains input for referral contact and topic of contact from HME Access Services, Branch, leadership team, and Avera/non-Avera referral sources.
• Responsible for timely completion and communication of sales reports. Interfaces with the service delivery team to develop customer service standards. Utilizes customer service and clinical/service line staff to support the sales effort. Direct involvement in problem resolution for referral and end-user.
• Manages Activity Tracker to document sales visits and reporting of referral dissatisfaction area and/or needs to Leadership.
• Knowledge and understanding of payer qualification and/or documentation requirements and ability to communicate requirements to referral source.
• Knowledge and understanding of HME products and services, Clinical expertise, and ability to communicate function and benefit to referral source. Provides input for product and program development.
• Evaluates industry changes and new technology with communication to referrals and leadership.
• Works with HME branch leadership to determine and implement appropriate products, equipment, and services.
• Participates in trade shows and health fairs representing Avera. May need to assist with operation needs for Avera when needed.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

• Associate's in Business/Marketing; or 2 years related experience and/or training; or equivalent combination of education and experience
• Drivers License - Licensing Board and insurable by Avera Health automobile liability insurance carrier. Upon Hire
• Ability to develop and deliver presentations.

Preferred Education, License/Certification, or Work Experience

• Bachelor's
• Experience in HME services and products.

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship