Health Unit Clerk - Medical ICU/Surgical ICU - 3p-11:30p - 0.8 FTE

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Health Unit Clerk - Medical ICU/Surgical ICU - 3p-11:30p - 0.8 FTE

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the worlds most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.

Akron Generals 24-bed 4800 Surgical Intensive Care (SICU) and Medical Intensive Care (MICU) Unit provide comprehensive critical medical support to diverse populations. As a Health Unit Clerk on this team, you will greet newly admitted and transferred patients, help facilitate a healing and supportive environment. You will coordinate communication between visitors, families and healthcare staff to enhance unit functioning and organization. In this role, you can also explore professional development opportunities to further develop your skills, advance to higher positions or seek additional education.

A caregiver in this position works evenings from 3:00PM 11:30PM, including every other weekend and 3 holidays per year.

A caregiver who excels in this role will:

• Perform administrative and clerical duties.
• Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit.
• Respond to patient call lights in a manner that expedites appropriate follow through as needed.
• Make rounds on patients throughout their hospital stay.
• Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care.
• Assist with processing patient admissions, transfers and discharges.
• Provide concierge service to assist patients and families with wayfinding and directing them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Troubleshoot equipment.
• Respond to patient call lights.
• Keep nursing stations clean and organized.
• Complete mandatory education and training.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• One year of experience in a customer service-related role
• Prior job experience with typing or computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• Microsoft Office experience

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities.