HEALTH INFORMATION SPECIALIST

Requisition No:
Agency: Department of Health
Working Title: HEALTH INFORMATION SPECIALIST -
Pay Plan: Career Service
Position Number:
Salary: $35,716.72 (Includes CAD of $956.80)
Posting Closing Date: 10/22/2025
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Open Competitive Opportunity
Specific Responsibilities:
This is a Health Information Specialist position responsible for collecting, analyzing, and processing information into confidential data sets, and communicating with the Healthy Beginnings System of Care Agencies in accordance with the requirements of the Children's Services Council of Palm Beach County grant. Works as a team player and creates strong working relationships to meet and accomplish the goals of the Agency and the Healthy Beginnings Healthy Start Coalition of Palm Beach County. Work is performed under the supervision of the Operations & MGMT Consultant I - SES. This position requires independent judgment, initiative, applying general knowledge of fiscal and business practices and skill in applying instructions to accomplish various job functions. Adherence to all established Florida Department of Health Safety Procedures and Practices while in the workplace and in the community.
This position is designated as a sensitive position and requires maintaining confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) and Children's Services Council (CSC) Information Security Policy, Protocols and Procedures. Confidential data sets: has access to Health Management System (HMS) - Healthy Start, and Employee Activities Record (EARS); Well Family System (WFS); Healthy Beginnings Data System (HBDS); Florida Medicaid Management Information System (FMMIS); Change Healthcare (CHANGE); Vital Statistics (E-Vault); and Florida Statewide Travel Management System (STMS).
Assesses, analyzes, and enters Healthy Start Prenatal and Infant Risk Screen demographic information and assessment responses into confidential data base systems HBDS, HMS and WFS, according to contractual defined deadlines. Views and enters birth record data from E-Vault to HBDS. Updates confidential information into various database.
Processes referrals to appropriate Healthy Beginnings Centralized Intake and Referral Agencies based on client consent for services and risk screen results ensures Medicaid eligibility for reimbursement and enters Medicaid Identification Numbers into WFS.
Assesses, analyzes, and enters required Healthy Start Pathway screenings, forms, assessments and required Health Start provider direct service codes into database within contractual defined deadlines. Assesses, updates and processes voided forms in the HBDS Queue, and research root causes. Provide support to the team to balance the workload and complete all work each day as established by the supervisor.
Completes and provides supervisor daily work log and productivity reports for the purpose of compiling statistical data for reports and other related materials. Answers incoming phone calls, completes scanning, copying, and processing of incoming and outgoing mail. Attends required trainings, staff meetings and reflective supervision sessions.
Performs other duties as assigned.
Required Knowledge, Skills, and Abilities:

• Knowledge in data entry with accurate keyboard skills
• Knowledge in using Microsoft Outlook applications, (Outlook, Word, Excel, PowerPoint) to work successfully with department processes, procedures, and for standard departmental communication, reporting and analysis purposes.
• Ability to communicate verbally and in writing in a comprehensible, focused, and appropriate manner.
• Ability to apply critical thinking, decision making, and problem solving
• Ability to plan, organize and coordinate work assignments
• Ability to quickly learn multiple processes with computer systems, use a computer, access, and navigate multiple software applications in a Windows environment.
• Ability to operate a variety of standard office equipment such as computers, scanners, and electronic facsimile.
• Ability to establish and maintain effective working relationships with co-workers, supervisors and others.
• Ability to interpret rules, regulations, policies, and procedures.
• Ability to prepare reports and maintain record
• Ability to review data for accuracy and completeness
• Ability to communicate effectively and work successfully with department processes, procedures, and practices.
• Ability to identify, build, and maintain collaborative partnerships with internal and external customers
• Ability to sit for long periods of time at a computer workstation
• Ability to prioritize, diversified responsibilities, multitask effectively and execute tasks with minimum supervision
• Ability to collect, analyze and process information.

Qualifications:
Licensure/registration/certification requirements: N/A
Other job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Valid Driver's License.
• Travel may be required for mandatory trainings and continued education.
• This position works primarily in an office setting and involves sitting for long periods of time, the moving, lifting, pushing, and carrying objects up to 25 lbs., multiple times throughout the day, and at times, walking up and down stairs.

Working hours: (A) Daily from8:00AM to 5:00PM
(B) Total hours in workweek 40
(C) May be required to work before and/or beyond the normal core business hours of 8:00 AM to 5:00 PM and on weekends to meet grant requirements.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
350 N. Haverhill Road, West Palm Beach, FL 33415
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

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• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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