Hardware Systems Engineer

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Join to apply for the Hardware Systems Engineer role at Cloudflare

About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Austin, US, San Francisco, US, or Seattle, US. (Austin preferred)
About The Department
Cloudflare’s Infrastructure group is responsible for building our global network. Our Hardware Engineering team helps research, develop, test, and deploy new equipment enabling 20% of the world’s internet traffic to be served smoothly. Deployed across 330 cities in 120+ countries, the hardware we select helps improve the security, reliability, and performance of the Internet.
About The Role
We need to make thoughtful infrastructure choices affecting a significant portion of the Internet. Hardware we work with includes servers and components, as well as PDUs and network hardware. As a Hardware Systems Engineer, you will work with colleagues on the Engineering teams, Product and Performance Optimization teams, and Hardware Sourcing teams to design, qualify and maintain Cloudflare’s worldwide fleet of servers
What You'll Do

• Work with product teams at Cloudfare to gather product requirements for next generation of servers, and work with silicon vendors to assess performance and select the components (CPU, memory, disk, NIC, GPUs etc)
• Work with ODM partners to specify, design and determine the key performance indicators of Cloudflare’s next generation of servers for the fleet
• Qualify the server hardware across EVT/DVT/PVT phases and deploy in Cloudflare production environment
• Collaborate with the Site Reliability Engineering team to onboard and integrate the next generation of servers into provisioning tools and fleet management tools.
• Collaborate with performance team and software teams to optimize software performance on the hardware
• Work with cross-functional teams to deploy firmware updates, triage hardware problem reports, resolve hardware issues, maintain automation tools.
• Communicate your results and updates through blog posts and internal talks
  
  

Examples Of Desirable Skills, Knowledge And Experience

• Bachelor’s degree in Computer Engineering, Electrical Engineering, or Computer Science
• Extensive experience with compute design engineering, validation, performance benchmarking, debugging, and deployment used in the data center
• Knowledge of CPU architectures, preferably both x86 and ARM
• Knowledge and experience with server hardware including motherboard designs, CPU architecture, memory & storage technology
• Knowledge of performance benchmarking ; Previous experience in testing, measuring, and/or simulating hardware performance and an understanding of no-stone-left-unturned experimentation
• Knowledge of bash, python and basic Linux task automation
• Knowledge of Redfish, IPMI and server remote management protocols, and experience with firmware updates
• Curiosity and desire to learn about the Cloudflare hardware and products used by 20% of all web sites
• Desire to learn how a diverse server fleet is managed at scale with tools such as traffic management, capacity planning and failover mechanisms
• Desire to learn the tools Cloudflare uses to maintain and monitor our hardware
  
  

Bonus Points

• Master’s degree in Computer Engineering, Electrical Engineering, or Compute Science
• Experience of performance optimization based on hardware / software codesign
• Experience of kernel development, compiler optimization, or driver development.
• Experience of working with external vendors on server hardware qualification.
• Experience of observability and monitoring tools such as Prometheus and Grafana, as well as the ability to observe trends over time
• Experience with software development tools and processes such as Git, TeamCity and Jira
• Experience in a hyperscale cloud infrastructure role also valuable
• Knowledge of debugging server hardware faults and the ability to engage with our sourcing team and vendors to improve quality
• Knowledge of XPU/accelerator architectures is a plus
  
  

Compensation
Compensation may be adjusted depending on work location and level. (Hiring at multiple levels: Mid P3 or Senior P4)

• For San Francisco based hires: Estimated annual salary of $162,000 - $180,000. (Mid Level)
  
  

Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
  
  

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan
  
  

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave
  
  

What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Engineering

• Industries

  IT Services and IT Consulting, Technology, Information and Internet, and Computer and Network Security

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