Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1849)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1849)

Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hour

6 days ago Be among the first 25 applicants

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Overview

ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

Role Development

At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:

• Communicating and interacting with guests to build an welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you are completing your daily tasks
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank guests and let them know we’re happy they chose to shop at Target
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy
• Understand and show guests how to use the features and offerings within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features
• Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures
• Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal
• Stock supplies during store open hours while being available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
• All other duties based on business needs

Qualifications & What We Are Looking For

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)

Skills We Look For (From The Get-Go)

• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while prioritizing tasks
• Willing to educate guests and engage around products and services
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Capable of remaining focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Basic Expectations & Working Conditions

• Accurately handle checkout operations, transactions, and support cash office operations as needed
• Scan, handle and move merchandise safely, including lifting up to 10 pounds frequently and up to 44 pounds occasionally
• Flexible work schedule (nights, weekends and holidays); reliable attendance
• Ability to remain mobile for the duration of a scheduled shift
• Exposure to varying temperatures, humidity, and other elements while performing duties

Benefits & Accommodations

Find competitive benefits from financial and education to well-being and beyond at

Benefits Eligibility:

Americans With Disabilities Act (ADA): In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to Non-accommodation-related requests will not be addressed through this channel.

Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Applications for this role are accepted on an ongoing basis and there is no application deadline.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Legal

Industries

• Retail

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