Growth Operations Solutions Architect

Culver City, California, United States

Description

Develop, test, and deploy customer journeys by assessing product and strategic objectives, platform capabilities, and data needs. Collaborate effectively with stakeholders to ensure operational plans, deliverables, and risks are communicated and addressed, especially in global large-scale projects. Optimize performance through A/B testing to drive growth and improve programs. Monitor campaign performance for operational integrity, identify issues, and communicate findings to internal teams. Identify opportunities for innovation in campaign performance, operational efficiency, processes, and tooling. Build a knowledge portal of best practices and playbooks for reference and training.

Minimum Qualifications

• 8+ years of lifecycle marketing experience, including building and launching acquisition and engagement initiatives
• Technical proficiency with CRM or ESP platforms such as Salesforce Marketing Cloud, Braze, Oracle Responsys for building automation flows
• Proven logical reasoning and critical thinking skills
• Experience with SQL for customer segmentation and targeting
• Bachelor’s degree or equivalent education

Preferred Qualifications

• Resourcefulness, action-oriented mindset, and ability to navigate ambiguity
• Experience delivering high-quality projects with attention to detail
• Strategic thinking in decision-making
• Strong team orientation and consideration of team impact
• Effective communication skills across mediums
• Passion for Apple products and familiarity with the Apple ecosystem (Mac OS, iOS, Apple Music, etc.)

Note: The salary range for this role is $139,200 to $231,700, based on skills and experience. Apple offers various benefits including medical, dental, retirement, stock programs, educational support, and more. Eligibility for bonuses, stock options, and relocation varies. Learn more about Apple Benefits.

Apple is an equal opportunity employer committed to diversity and inclusion, promoting equal opportunity for all applicants regardless of various legally protected characteristics.