GRC/IRM ServiceNow Technology Implementation Solutions - Sr. Manager

Specialty/Competency: Functional & Industry Technologies

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 60%

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.

• Apply systems thinking to identify underlying problems and/or opportunities.

• Validate outcomes with clients, share alternative perspectives, and act on client feedback.

• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

• Deepen and evolve your expertise with a focus on staying relevant.

• Initiate open and honest coaching conversations at all levels.

• Make difficult decisions and take action to resolve issues hindering team effectiveness.

• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Governance, Risk, Controls and Compliance team you will design innovative ServiceNow solutions that align with business objectives. As a Senior Manager, you will serve as a strategic advisor, managing large-scale implementation projects while fostering a dynamic team environment. This position provides an exciting opportunity to drive innovation, enhance performance, and maintain compliance within a dynamic and inclusive workplace.

Responsibilities

• Cultivate a dynamic and inclusive team environment

• Identify opportunities for process enhancements and efficiencies

• Work with stakeholders to confirm project alignment with objectives

• Provide mentorship and guidance to team members for professional growth

What You Must Have

• Bachelor's Degree

• 7 years of experience

What Sets You Apart

• Master's Degree in Accounting & Technology, Accounting, Information Technology, Information Technology & Accounting, Management Information Systems, Management Information Systems & Accounting, Mathematical Economics, Technology, Technology Mathematics, Economics and Finance & Technology preferred

• Demonstrating substantial experience in designing ServiceNow solutions

• Managing data within ServiceNow, including advanced reporting

• Integrating ServiceNow with enterprise systems using APIs

• Optimizing performance of ServiceNow applications and infrastructure

• Championing diversity of thought within teams

• Providing real-time coaching and mentorship

• Familiarity with software development methodologies like Agile

• Experience specializing in platform customization at ServiceNow

• Possessing deep expertise in GRC frameworks

• Understanding of security industry standard practices and compliance requirements

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.?

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: