General Manager - 2355

Overview

Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don’t just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you’re a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You’ll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.

What’s In It for You?

• Competitive pay and performance-based incentives
• Career growth opportunities – we promote from within!
• Comprehensive training and development to enhance your leadership skills
• Lead with guidance – operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests.
• A fast-paced, guest-focused environment where no two days are the same.
• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!

What You’ll Do

Lead & Develop a Winning Team

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional
• Recruit, train, and mentor team members, preparing them for growth opportunities
• Provide continuous feedback, coaching, and performance management
• Create a positive and engaging work environment where team members feel valued

Drive Store Performance & Profitability

• Execute operational plans to meet sales, labor, and profitability goals
• Analyze sales, margin, and labor reports to identify opportunities for improvement
• Operationalize marketing strategies to boost food sales and promotions
• Monitor inventory, cash handling, and store expenses to optimize financial results

Ensure High Standards in Food & Safety

• Lead by example in upholding good safety and sanitation standards
• Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations
• Train and enforce compliance with food handling, safety regulations, and company policies

Maintain a Clean & Organized Store

• Ensure the store is always clean, well-stocked, and visually appealing
• Proactively address maintenance needs and vendor relationships
• Oversee scheduling and payroll execution to ensure proper staffing levels

Building Talent

• Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display RaceTrac’s Leadership Qualities through servant-leader mentality, prioritizing tasks, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards

Driving Success

• Strategically direct control of inventory and the distribution of materials, merchandise, and supplies
• Review financial statements, sales, analysis reports, and other performance data to measure productivity
• Actively identify areas of operational improvements based on market trends
• Develop and maintain a relationship with vendors to ensure efficient and correct deliveries
• Ensure communication is passed to every team member in the store
• Use company provided tools to coach, mentor and develop a high performing store team
• Ensure all risk management issues are in compliance with company standards
• Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
• Own staffing in store by providing timely feedback on interviews to the recruiting team
• Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions
• Write, implement, and monitor manager development and performance plans
• Ensure proper procedures are followed in regards to hiring, promotions and separations
• Ensure all team members follow policies and company standards at all times
• Ensures that all team members have correct valid licenses as required by state or local laws
• Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the store

Qualifications

• Proven successful Retail Management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.