Future Store Manager: Ambler

Store Manager In Training (SMIT)

The Store Manager in Training (SMIT) role is a developmental position designed to prepare future Store Managers within our Dunkin' network. SMITs receive comprehensive, hands-on training across all store functions and leadership levels. Once trained, SMITs support various locations across the network until a Store Manager (SM) position becomes available. In the absence of a Store Manager, the SMIT fulfills all responsibilities of the role, driving daily operations, supporting team development, and ensuring brand and operational excellence.

Key behaviors include the ability to lead change, proactively identify and recruit top talent, take ownership of training and developing new staff, lead daily operations with a focus on driving sales and guest satisfaction, coach team members to meet and exceed brand standards, maintain a high-energy, supportive atmosphere, demonstrate a hands-on leadership style, and use performance data to guide team development.

The core values of the company include teamwork, excellence, and growth. Key responsibilities include fostering a welcoming, positive work environment, executing crew member responsibilities, supporting and managing training, overseeing inventory processes, executing new product rollouts, conducting guest experience assessments, supporting Store Managers with labor schedules, conducting self-assessments, managing cash handling practices, assisting in performance evaluations, and offering coaching for development.

Qualifications include prior leadership experience, proficiency in basic computer functions, fluency in spoken and written English, demonstrated skills in basic math, financial reporting, and time management, and a strong desire to grow and transition into a full-time Store Manager role. Key competencies include strong analytical thinking, working well in a fast-paced, team-oriented environment, dependability, honesty, being open to learning, effective coaching and motivation, commitment to delivering an outstanding guest experience, and excellent time management and problem-solving skills. Physical demands include standing for extended periods, repetitive movements, carrying packages and supplies, wearing a headset and operating POS systems, thriving in a high-energy, fast-paced environment, and ability to lift 50 pounds.

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.