Full Time Night Supervisor

Supervisor Position

Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities include:

• Training cleaners on ServiceMaster's standards, products, processes and procedures.
• Overseeing staff performance and ensuring all assignments are completed in accordance to set task schedule.
• Training cleaners on task schedules specific to individual accounts.
• Performing inspections and giving constructive performance feedback to staff members.
• Assigning shifts and making necessary adjustments in case of call offs or no shows.
• Responding to customer complaints and requests in a timely and caring manner.
• Ensuring compliance with safety and OSHA regulations.
• Using proper PPE where required.
• Opening and locking facilities, enabling and disabling security system as required.
• One to two years' experience as a custodian, janitor, housekeeper is a plus but not required.
• Will provide on the job training to those with strong work ethic and willingness to learn.
• Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
• The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
• Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time.
• Has respect and understanding for co-workers and customers.
• Must be able to communicate in English. Bilingual is a plus.

Physical demands and qualifications include:

• Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and/or carry 25lbs.
• Ability to read cleaning instructions.
• Ability to differentiate between cleaning products and uses.