Front End Department Supervisor

Team Leader

Team Leadership Assigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department. May participate in interviews and provide input into selection decisions for new associates in assigned area. Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary. Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed. Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities. Empowers others to make decisions while providing guidance when necessary. Provides recognition for accomplishing goals and demonstrating effective behaviors. Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback. Identifies any associate relations concerns and takes the appropriate action as needed, including elevating concerns to senior management or HR.

Operational Excellence Empowers and coaches team to follow proper processes and achieve operational efficiencies to present department areas that are prepared and conducive to SMART customer service and sales. Monitors and drives team to achievement of key operational performance metrics. Identifies any barriers to operational processes or the customer experience and communicates those barriers and implements solutions in a timely manner. Responds quickly and effectively to unexpected events (e.g. callouts/no-shows, unscheduled deliveries) by reprioritizing tasks. Monitors the use of store power equipment, ensuring that it operated safely at all times and addressing any violations with associates. Maintains a focus on safety, security and shrink prevention by ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity. Conducts daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks. Continuous Operational Improvement Recommends operational strategies to reduce unproductive time, waste or product loss and encourages team to do the same. Analyzes operational activities and determines ways to reduce the impact on the customer.

Self Leadership Seeks performance feedback from others and pursues self-development opportunities. Proactively builds and maintains collaborative relationships with cross-functional partners. Sets an example for others by adapting quickly and effectively to work challenges and organizational change.

Pay Range: $20.70 - $23.20 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit benefits.

Associate Benefits Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time

Flexible spending and health savings accounts

401(k) Retirement account with company match

Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs

Education support programs, including tuition assistance and trade skills scholarships

Business Travel Accident insurance

Maternity and Parental leave

Adoption assistance

Lowe's Associate Discount and broad discount platform

Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.