Fraud Investigator II (Intermediate) Cyber Fraud

Company : USAA
Location : Charlotte, NC, 28202
Posted Date : 2 October 2025
Job Type : Other
Category : Banking & Finance
Occupation : Fraud Investigator
Job Details
Fraud Prevention Investigator II
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Fraud Prevention Investigator II (Intermediate) will be on the Priority Investigations & Threats Team, within the Bank Fraud Prevention organization. This role reports directly to the Director, Priority Investigations & Threats Team. The team will investigate fraud events, initially to help mitigate the attack in parallel with capturing evidence to identify threat actors, continuing to further disrupt through external and law enforcement (LE) engagement.
What You'll Do:
- Conducts less complex fraud investigations of suspected or known criminal activity.
- Reviews monetary and non-monetary fraud transactions, conducts interviews, and analyzes transaction data.
- Performs detailed analysis of evidence; assesses veracity of information compiled.
- Utilizes knowledge of the Bank Secrecy Act, USA Patriot Act, applicable laws and regulations.
- Prepares cases for criminal prosecution, acquires and preserves evidence.
- May provide testimony to the grand jury and trial courts and file regulatory reports.
- Identifies and partners with tenured Investigators to resolve issues.
- Interface with the National Cyber Forensic Alliance (NCFTA), and potentially other key external partnerships.
- Serves as a liaison with law enforcement agencies and other institutions.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
What You Have:
- Bachelor's degree; OR 4 years of related financial services or federal, state, local, or military law enforcement investigations experience.
- 2 years of experience in financial services investment, or financial crimes.
- Basic understanding of the Bank Secrecy Act, USA Patriot Act, and other applicable laws and regulations.
- Intermediate knowledge of Microsoft Office.
- Strong oral and written communication skills.
- Strong analytical experience.
What Sets You Apart:
- Advanced knowledge of the financial services industry including bank fraud typologies.
- Working knowledge of banking products and services including, checking/savings accounts, credit cards, mortgages, auto loans.
- Previous experience with NCFTA and/or other information-sharing groups.
- Advanced licenses and certifications such as CFE, CAMS, CISSP are preferred.
- Skilled with Excel, Word, PowerPoint and Visio.
What We Offer:
Compensation: The salary range for this position is $63,590 - $114,450. USAA does not provide visa sponsorship for this role.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
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