Food Service Team Member

Shift Availability

Days - Evenings

Job Type

Essential Duties:

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

Food Merchandising:

Complies with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly.

Completes build-to's for ordering/purchasing merchandise.

Maintains inventory by checking in delivery, pricing items, stocking merchandise according to schematic.

Deliveries are validated by verifying invoices; reviewing discrepancies with Store Manager; delivers outdated merchandise to Store Manager to ensure what the store is being charged verifies with what was delivered.

Prepares displays by assembling, dating and price marking in-store displays.

Rotate food items, monitoring quality and freshness measures to protect our customers from illness

Monitor and maintain food preparation area and display cases to attract and retain customers

Assist training new associates (with an emphasis on excellent customer service) when necessary

Monitor and organize inventory to prevent being out of stock on an item a customer stopped in to purchase

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.

Greets customers as they enter the area and thanks customers as they leave.

Resolves or assists to resolve routine customer concerns within established guidelines.

Reports to work on time and follows the dress and appearance code.

Prepare and serve quality food and beverage to satisfy the needs of the customer

Facility Condition: Maintains safe and clean work environment by complying with procedures, rules and regulations.

Sweeping and mopping or cleaning floors.

Dusting and/or washing windows, counters, displays, store areas and bathrooms.

Picking up and disposing of trash, litter or debris.

Inspect store facilities and equipment for safety, cleanliness, and proper working order.

Clean, sanitize, and maintain food service equipment to protect our customers from illness

Administrative:

Attends job-related meetings (may be required to work irregular hours).

Maintains intradepartmental work flow by fostering a spirit of cooperation.

Comply with company policies and procedures

Contributes to team effort by accomplishing related results as needed.

Performs all duties with minimal supervision.

Performs other duties as assigned by the Store Manager.

Job Requirements:

• Minimum age of 18 years old.
• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to work as scheduled including arriving to work on time.
• Ability to communicate information and ideas so others will understand.
• Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred.
• Ability to perform essential duties and physical functions described below.
• Ability to work in the conditions described below.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:

• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
• Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.)
• Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
• Able to reach overhead for objects
• Ability to bend and twist at waist
• Ability to communicate orally
• Ability to operate a cash register and/or computer keyboard
• Ability to stoop, kneel, squat, bend, push, and pull
• Ability to work alone
• Be exposed to occasional noise
• Ability to stand and/or walk for an entire shift
• May require climbing a ladder to store and retrieve materials or place and remove signs

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position may include:

• Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
• Take out the garbage during the day or early evening hours, etc.
• Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
• Exposure to occasional noise

Work with minimum direction and periodic supervision