Food & Beverage Manager

Food & Beverage Manager

Join us as a Food & Beverage Manager and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities.

The Food & Beverage (F&B) Manager is responsible for overseeing all food and beverage operations across multiple quick-service outlets, bars, and catering venues within the waterpark. This leadership role ensures high-quality food, beverage, and guest service standards, drives financial performance, and maintains compliance with health, safety, and alcohol regulations. The F&B Manager leads outlet supervisors and frontline teams to deliver efficient, consistent, and profitable operations while supporting the park's overall guest experience.

Primary duties and responsibilities include, but are not limited to the following:

• Direct daily operations of all food outlets, snack stands, bars, and catering services to ensure exceptional product quality, service speed, and guest satisfaction.
• Manage staffing levels, scheduling, and labor efficiency across multiple locations while maintaining service standards during peak and off-peak periods.
• Develop, train, and coach F&B supervisors and frontline staff to ensure consistency in food preparation, portion control, cleanliness, and guest engagement.
• Oversee alcohol service, bar operations, and compliance with TIPS, ServSafe, and local/state liquor laws.
• Monitor inventory, procurement, vendor relationships, and product rotation, ensuring cost control and minimal waste.
• Develop and enforce standard operating procedures, food safety policies, sanitation practices, and compliance with local health department regulations.
• Collaborate with Marketing and Events teams to support group functions, special events, and promotional offerings.
• Ensure timely and accurate cash handling, POS system usage, and reconciliation across all outlets.
• Analyze sales data, labor reports, and guest feedback to drive continuous improvement and maximize profitability.
• Provide a strong leadership presence in all outlets, addressing guest concerns, coaching staff in real-time, and ensuring smooth operations during high-volume periods.
• Maintain records related to food safety, alcohol service compliance, equipment inspections, and staff certifications.
• Foster a positive, team-oriented culture focused on accountability, engagement, and delivering an exceptional guest experience.

Required:

• Minimum 35 years of F&B management experience, preferably in a high-volume waterpark, amusement park, resort, or multi-unit restaurant environment.
• Strong knowledge of food safety standards, alcohol service regulations, and guest service principles.
• Proven ability to manage multiple outlets and teams simultaneously.
• Excellent leadership, communication, and organizational skills.
• Financial acumen in budgeting, labor management, and inventory control.
• Proficiency with Microsoft Office and POS/operational systems.
• Proficiency in English.

Preferred or Required Upon Hire:

• ServSafe Food Protection Manager Certification.
• TIPS or equivalent alcohol service certification.
• CPR/AED/First Aid certification.
• Experience managing both quick-service and bar operations.

Must be available to work flexible hours, including evenings, weekends, and holidays. Ability to work in both indoor and outdoor environments with varying weather conditions. Physical ability to walk, stand, and move quickly between multiple outlets throughout the day. May be required to be on-call for urgent operational needs or emergencies.