Firewall Operations Engineer

Design, deploy, and manage enterprise firewalls across on-premises, cloud, and hybrid environments. The role involves developing security policies, monitoring threats, and ensuring optimal performance. The ideal candidate will have expertise in Palo Alto Networks firewalls, cloud security, and network protocols, and will collaborate with cross-functional teams to maintain a secure and high-performance firewall infrastructure.
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Required Skills & Experience
• Design, deploy, and manage enterprise-grade firewalls across on-premises, cloud, and hybrid environments.
• Develop and maintain firewall rules, policies, and configurations to ensure optimal security and performance.
• Monitor firewall logs, alerts, and threat intelligence feeds to detect and respond to security incidents.
• Define and enforce security policies related to access control, segmentation, VPN, and intrusion prevention.
• Continuously review and optimize firewall policies to align with industry best practices and regulatory requirements (e.g., NIST, CIS, CJIS).
• Work with the SOC team to investigate and remediate security events involving firewall traffic.
• Participate in an On-Call rotation and may involve evening and weekend support as needed.
• Ensure firewall infrastructure maintains high availability and performance.
• Integrate firewall infrastructure maintains high availability and performance.
• Integrate firewall solutions with SIEM, SOAR, and other security tools.
• Support internal and external security audits by providing documentation and reports.
• Work closely with infrastructure and application teams to ensure secure connectivity and application security.
• Stay updated on the latest firewall technologies, AI technologies, zero-trust network architectures, and evolving cyber threats.
Nice to Have Skills & Experience
• Expert knowledge of Palo Alto Networks firewalls, including Panorama, Prisma Access, GlobalProtect VPN, and Threat Prevention.
• Strong understanding of firewall rule management, security zones, NAT, and application-layer filtering.
• In-depth knowledge of network protocols (TCP/IP, BGP, OSPF, DNS, DHCP, IPSec, SSL/TLS).
• Knowledge of cloud-based firewall security, including Palo Alto Prisma Access, AWS/Azure firewalls, and hybrid cloud environments.
• Strong analytical and problem-solving skills to assess firewall risks and implement effective solutions.
• Ability to collaborate with cross-functional teams, including network engineers, security analysts, cloud architects, and application engineers.
• Excellent verbal and communication skills for documenting firewall policies, writing reports, and presenting security recommendations.
• Oversee security projects from initiation to closure, ensuring alignment with organizational goals, risk management strategies, and compliance requirements.
• Supervisory experience is preferred to effectively manage and support team members.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.