Fine-Dining Restaurant Manager (Private Club) - Rocket Arena

Fine-Dining Restaurant Manager (Private Club) - Rocket Arena

We are seeking a dynamic and highly motivated Manager to oversee the daily operations of our new fine dining private restaurant. The Manager will be responsible for ensuring exceptional service standards, maintaining high-quality dining experiences, managing staff, and driving the business to exceed client & guest service. As a key leader in the restaurant, you will play a crucial role in creating an atmosphere of excellence, fostering a positive work culture, and maintaining outstanding service.

Job Responsibilities

Oversee and manage all aspects of restaurant operations, including front-of-house, kitchen, and staff.
Lead and mentor a team of servers, bartenders, chefs, and support staff to ensure a high standard of service and professionalism.
Implement and maintain operational procedures and standards for service, cleanliness, and quality.
Handle all aspects of guest relations, ensuring that every guest has a memorable dining experience.
Manage budgeting, financial reporting, and forecasting.
Ensure the restaurant meets health and safety regulations and industry standards.
Hire, train, develop, and schedule staff to optimize performance and productivity.
Resolve guest complaints and issues in a timely and professional manner.
Oversee inventory management.
Collaborate with the executive chef and other leadership team members on menu development and seasonal promotions.
Promote a positive and cohesive work environment, fostering teamwork and communication.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Proven experience as a General Manager, Assistant Manager, or similar leadership role in a fine dining or upscale restaurant.
Strong knowledge of restaurant operations, including staff management, budgeting, and financials.
Exceptional leadership, communication, and interpersonal skills.
A passion for hospitality and delivering outstanding guest experiences.
Ability to manage multiple priorities in a fast-paced, high-pressure environment.
Strong problem-solving skills and ability to handle complex situations.
Excellent organizational and time-management abilities.
Proficient in restaurant management software, POS systems.
Flexible schedule, including nights, weekends, and holidays.

Preferred:
Wine knowledge and experience with fine wine pairings.
Knowledge of industry trends and best practices in fine dining

Experience:
Fine Dining Management
Hiring FOH and BOH staff

Location: Cleveland, OH, US, 44115

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.