Field Service Technician - Oakland, CA

Field Service Technician - Oakland, CA

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Job Description: At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Field Service Technician based in Oakland, CA to join their team and provide end-user support. The ideal candidate must have a reliable vehicle, valid license, and a clean MVR.

Duties and Responsibilities:

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
• Documents, maintains, upgrades or replaces hardware and software systems
• Supports and maintains user account information including rights, security, and systems groups
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
• Determines and recommends which products or services best fit the customers' needs

Skills and Qualifications:

• Associate's degree or its equivalent preferred
• CompTIA A+ certification preferred
• Minimum 0 to 3+ years of experience in the field or in a related area preferred
• Familiar with a variety of the field's concepts, practices, and procedures
• Performs a variety of complicated tasks
• Works under immediate supervision
• A certain degree of creativity and latitude is required
• Must have strong people / customer service skills and be able to build relationships and rapport
• Strong written, communication, and documentation skills
• Must be able to work independently, is self-motivated and self-disciplined, and not afraid to ask questions if unsure about something

Wage Range: The rate for this position is between $18.00 - $25.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.