Field Service Technician II US

Field Service Technician II

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume to Kristin at kcatterton@apexsystems.com.

Position: Field Service Technician II

Location: Aurora, OH

Estimated Duration: The client approximates that this project will be a 3-6 month contract to hire. However, there is no guarantee of employment for any length of time.

Pay Rate Range: $18-20/hr. +mileage reimbursement (paid weekly on W2)

Schedule: Monday-Friday; 9:00am-6:00pm (with 1 hour lunch)

Day to Day Responsibilities/typical day look like:

• Travel to client locations to install, maintain, and repair IT systems, including servers, networks, and peripheral devices.
• Diagnose and troubleshoot hardware and software issues on-site.
• Provide technical support and training to clients on the use of IT systems.
• Perform network setup and configuration, ensuring full connectivity of desktop and other networked peripherals.
• Maintain detailed records of service requests, work performed, and client interactions.
• Collaborate with other IT professionals to resolve complex issues and improve service delivery.

Selling Points for Candidates:

• Contract to Hire

Requirements:

• Strong hardware break/fix experience and printer break/fix (preferably laser jet), Large Format Printer break-fix experience.
• Top 2 skills: Hardware repair hands-on (printers, PCs, POS, etc.) break fix, and familiar with ticketing systems.
• This role requires extensive driving, efficient routing, and the ability to adapt quickly to changing schedules.
• Must be self-motivated.
• Works well independently as well as within a team.

Preferred Qualifications:

• A+ certification is a plus

*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*

• Health
• Dental
• Vision
• Life Insurance; Short Term Disability
• Hospitalization Coverage
• Direct Deposit
• Weekly Pay Periods
• Training and Development Programs
• 401k
• Referral Program

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.