Field Service Engineer II - ETCH SOW

Responsibilities - Performs on-site service and repair of semiconductor processing equipment. Troubleshoots equipment problems. Maintains records and reports as required. Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions. Orders and installs parts. Responds to emergency service calls as required. Instructs customer operating technicians on system operation and maintenance. Perform upgrades and modifications to equipment as needed. Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials. Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc. Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s).
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Required Skills & Experience
Qualifications: 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment. Excellent customer interface skills are required. Mechanical aptitude is required as well as an ability to use appropriate tools. Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required Physical Requirements: Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places. Mechanical aptitude, manual dexterity.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.