Feld Service Technician - Dothan, AL

Feld Service Technician - Dothan, AL

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Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.

Job Description At CompuCom Staffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Field Service Technician to join their team in Dothan, AL. The ideal candidate must possess a valid driver's license and clean driving record and must be comfortable with extensive drive time between assigned locations with company vehicle. This role requires traveling between 6 or more client stores weekly to perform scheduled maintenance, installations, and technical support tasks.

Duties and Responsibilities:

• Provide hands-on technical support for store systems, devices, and equipment
• Diagnose and resolve hardware, software, and connectivity issues across multiple locations
• Install and configure desktops, laptops, printers, and other peripherals
• Perform system upgrades, imaging, and basic networking setup as needed
• Communicate clearly with managers and staff to ensure timely issue resolution
• Maintain accurate service documentation, reports, and inventory records
• Ensure compliance with company standards and maintain a high level of professionalism at all times

Skills and Qualifications:

• Minimum 1 to 3+ years of IT or technical support experience (retail or field service preferred)
• Strong troubleshooting skills for Windows operating systems, hardware, and software issues
• Experience supporting peripherals such as printers, POS systems, and mobile devices
• Excellent communication, time management, and customer service skills
• Ability to work independently and manage multiple service calls daily

Wage Range: The rate for this position is between $17.00 - $21.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.