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Facilities Support Specialist - HSC

Johns Hopkins University

Company : Johns Hopkins University

Location : Baltimore, MD, 21201

Posted Date : 15 September 2025

Job Details

Facilities Support Specialist - HSC

*Custodial services is a 24-hour business. Multiple shifts are offered day and night. The shift can be discussed further with the hiring manager during the interview.

We are seeking a Facilities Support Specialist - Homewood Student Center (HSC) who will perform various tasks related to room set-ups, floor care, and custodial duties. Will perform the following duties, but not limited to cleaning offices, meeting space, outside areas, and various floor types; moving furniture and equipment for events; performing set-ups and breakdowns before and after events; and operating equipment to perform these tasks.

Specific Duties & Responsibilities:

  • Operates designated equipment, including auto-scrubbers, burnishers, buffers, carpet extractors to strip, scrub, shampoo, and wax floors, all surface cleaners, or other larger mechanical machines needed to support facility operations of assigned facilities.
  • Utilize automated floor cleaning equipment according to schedule for cleaning a large floor surface area.
  • Uses the proper procedures on carpet and upholstering (shampooing, damp surface, extractions, spot cleaning, vacuuming, etc.).
  • Performs maintenance and restorative processes for all floor surface types.
  • Cleans, sweeps, vacuums, and polishes floors. Uses various tools, equipment, and cleaning materials to include, but not limited to, hand power scrubbing and polishing equipment, small and large vacuum cleaners, large commercial type buffer, broom, dustpan, wet and dry mop, bucket mop wringer, special cleaning solution, and chemical cleaners.
  • Cleans identified or assigned areas/spaces with required cleaners and disinfecting solutions to industry standards.
  • Cleans walls, windows, window blinds, shades, vents, ceilings, and doors.
  • Replenishes paper towels, soap, toilet tissue, linen, and other supplies as required.
  • Inspect the exterior and interior of the building for service issues and report all damages, malfunctions, and needed repairs to the supervisor.
  • Removes trash from assigned areas. Moves furniture, miscellaneous equipment, supplies, and/or recyclable materials, empties large and small trash containers, and removes miscellaneous debris and discarded building materials such as broken plaster, wood, and brick.
  • Transports biohazard containers (if needed) to designated areas.
  • Removes snow, ice, and debris from exterior spaces, including patios, but not building entrances, sidewalks, and other areas as required.
  • Maintains assigned equipment and work areas in clean and orderly condition.
  • Observe safety precautions and properly use equipment and products.
  • Sets up and removes furniture, miscellaneous equipment, and supplies required for meetings and events.
  • Ensures a flawlessly executed event through accurate and timely setup and breakdown of the event.
  • Performs other duties as assigned.

Customer Service:

  • Strives to exceed the expectations and needs of the internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Monitors events and for refreshing duties or changeovers.

Minimum Qualifications:

  • High school diploma or equivalent preferred.
  • One or more years of experience preferred in events set-up and custodial operations.

Knowledge, Skills & Abilities:

  • Ability to work in a fast-paced environment.
  • Ability to interact and/or work with faculty, students, staff, and visitors respectfully and courteously.
  • Ability to work, collaborate, and communicate effectively as a team.
  • Ability to work alone or in a team setting.
  • Ability to understand and follow oral and written instructions, including diagrams.
  • Ability to read and write labels on cleaning and detergent materials, disinfecting solutions, etc.
  • Ability to operate large, powered vacuum cleaners, cleaning and buffing equipment, and other equipment as needed.
  • Ability to ascend/descend stairs regularly to clean them sufficiently.
  • Ability to lift, carry, or otherwise move and position objects and materials weighing up to 50 lbs.
  • Ability to stand, walk, or otherwise move about campus continuously.

***This is a Bargaining Unit position. All newly hired employees in Bargaining Unit positions shall be considered "probationary" employees until completion of 90 calendar days of employment. The university will notify the employees' union. Bargaining Unit employees shall become eligible for benefits upon completion of their probationary period.

Classified Title: BU Facilities Support Specialist - SSR Job Posting Title (Working Title): Facilities Support Specialist - HSC Role/Level/Range: USKILLD4/01/BU Starting Salary Range: $17.26 per hour, increases to $20.31 after 12 months Employee group: Casual / On Call Schedule: Varies FLSA Status: Non-Exempt Location: Homewood Campus Department name: Custodial Services Personnel area: University Administration

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