Experienced Food Service Worker

Description

Hours

• Full Time 40hrs
• Day Shift

Location: UH Managment Service Center in Shaker Heights, OH

A Brief Overview
 

This position performs daily food service duties to meet customer and patient feeding deadlines, ensuring prompt, accurate, and polite service aligned with department and University Hospitals standards. Prioritizes the maintenance of a neat, clean, and sanitary work area, employing proper food safety procedures and efficiently using department equipment.

What You Will Do
 

• Performs daily food service related duties necessary to meet customer/patient feeding deadlines.
• Maintains a neat, clean and sanitary work area appropriate for food and service ware handling including mopping, sweeping and dishwashing.
• Uses department equipment in a safe, efficient and confident manner.
• Follows hospital and departmental policies and procedures including proper food safety procedures.
• Stays current with training requirements and safety in-services.
• Serves internal and external customer needs promptly, accurately and politely utilizing department and University Hospitals service standards.
• Ability to work in advanced skill areas such as diet office and/or cashier.
• Strong ability to multi-task, cover multiple workstations and/or assignments.
• Has ability to train other employees.

Additional Responsibilities
 

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications Education

• High School Equivalent / GED (Required) or
• 2+ years experience for internal candidates (Required)

• Successful completion of Customer Service training (Preferred) and
• 2+ years Food service experience (Required) and
• 2+ years Experience working with customers (Required) and
• Previous cash handling (Preferred)

• Proficient in use of computers and systems used in Nutrition Services (Required proficiency)
• Receives direction well (Required proficiency)
• Guest relation skills (Required proficiency)
• Previous cash handling skills (Preferred proficiency)
• Able to communicate effectively with team members and customers (Required proficiency)
• Time management skills (Required proficiency)
• Able to lift, push, or pull up to 50 pounds (Required proficiency)
• Able to stand, reach, stoop up to 8 hours at a time (Required proficiency)

• Standing Constantly
• Walking Constantly
• Sitting Rarely
• Lifting Constantly 50 lbs
• Carrying Constantly 50 lbs
• Pushing Constantly 50 lbs
• Pulling Constantly 50 lbs
• Climbing Constantly 50 lbs
• Balancing Constantly
• Stooping Constantly
• Kneeling Constantly
• Crouching Constantly
• Crawling Constantly
• Reaching Constantly
• Handling Constantly
• Grasping Constantly
• Feeling Constantly
• Talking Constantly
• Hearing Frequently
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

• 10%