JobsUSAExperience Advisor, BHMG Patient Experience, FT, 08:30A-5P
Company : Baptist Health
Location : Miami, FL, 33134
Posted Date : 15 September 2025
Job Details
Experience Advisor
The Experience Advisor serves as a role model and informal leader that takes a collaborative approach to improving processes and patient-centered performance at the unit/department and/or entity level. Experience Advisors drive change and meaningful action through targeted field assessments and recommendations, data storytelling and visual analysis, extracting consumer insights from and outside of the Press Ganey platform, and developing action plans in collaboration with leaders. The Experience Advisor has a direct impact on patient satisfaction and HCAHPs scores which have monetary implications for team members and institution incentives depending on the entity. Using a hands-on approach, the Experience Advisor balances the organization's patient experience goals with the department/unit's operational realities, limitations, and work-flows. The Experience Advisor is an invaluable resource to the organization who is responsible for identifying trends for improvement and creatively develops short-term and long-term sustainable solutions to preserve brand reputation. Estimated salary range for this position is $44200.73 - $57460.95 / year depending on experience.
Qualifications:
Degrees:
- Bachelors.
Additional Qualifications:
- Bachelor of Science (BS) acceptable as well.
- Must be self-directed with excellent problem-solving and critical thinking skills and able to work with little or minimal supervision.
- Professional demeanor, results and detail-oriented, organized, and compassionate with excellent customer focus.
- Strong group facilitation skills and a demonstrated ability to unite individuals around a common goal.
- Exceptional interpersonal and communication skills (verbal and written).
- Must be flexible with schedule and travel based on the business needs.
- Fully proficient in computer applications used in day-to-day functions.
- Preferred: Patient/Guest relations or Hospitality background.
- Bilingual English/Spanish preferred.
Minimum Required Experience: 3 years
EOE, including disability/vets
Recently Posted Jobs
Sr. Software Engineer
WellSky
Overland Park, KS
Registered Nurse
BJC Healthcare
Glen Carbon, IL
Travel Contract Physical Therapist - SNF Rehabilitation - $2,014 per week
Synergy Medical Staffing
Middleboro, MA
Travel Nurse RN - Labor and Delivery - $2,291 per week
KPG Healthcare
Miles City, MT
Videographer + Editor
Marvin
Warroad, MN
Per Diem / PRN Nurse Practitioner - Hospice - $42-67 per hour
Gentiva
Troy, NC
A Facility in ND Needs a Locum Tenens Ophthalmologist
GenZJobs
Fargo, ND
Territory Manager - Lexington, VA
VetJobs
Lexington, VA
Travel Nurse RN - ED - Emergency Department - $2,012 per week
GHR Healthcare
Warren, MI
Employee Relations & HR Compliance Specialist
Family Dollar
Chesapeake, VA
Project Manager I
Abbott Laboratories
Des Plaines, IL
Caregiver for Military Veteran CNA HHA
Assisting Hands
Orange Park, FL
Senior Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy
Pittsburgh, PA
Registered Nurse (RN) - LTC
Warren Center
Warren, RI
Dental Hygienist - $10,000 Signing Bonus
Gentle Dental
Olympia, WA
Quality Assurance Manager
She Recruits, LLC
Santa Maria, CA
Entry-Level ABA Therapist
Action Behavior Centers
Broomfield, CO
Sustainability - Capital Project and Infrastructure Manager
PwC
Boston, MA
Flag Football Referee - Sundays
i9 Sports
Norcross, GA
Warehouse Custodian - Days
Swire Coca Cola USA
Bellevue, WA
Other Jobs You May Like
Patient Care Tech - Progressive Care (PCU) - Memorial Regional Medical Center
Company : Bon Secours Mercy Health
Location : Mechanicsville, VA
Patient Care Tech (PCT) - Acute Care - St. Mary's Hospital
Company : Bon Secours Mercy Health
Location : Richmond, VA
Over-the-Road (OTR) CDL A Truck Driver with Experience
Company : Crete Carrier Corporation
Location : Louisville, KY
OTR CDL A Truck Drivers with Experience
Company : Crete Carrier Corporation
Location : Rapid City, SD
CDL A OTR Truck Drivers with Minimum Experience
Company : Crete Carrier Corporation
Location : Charleston, SC
Nursing Technician - Part Time Days (Must have ED experience)
Company : Cone Health
Location : Greensboro, NC
Patient Financial Services Specialist - Hospital Billing
Company : Beth Israel Lahey Health
Location : Boston, MA
Top searches
Employment opportunities at Baptist Health
- Baptist Health jobs near me Miami, FL
- Baptist Health jobs hiring near me Miami, FL
- Baptist Health jobs near Miami, FL
- Baptist Health jobs hiring near me
- Baptist Health openings near me
- Baptist Health jobs near me in Miami, FL
- Baptist Health jobs hiring in Miami, FL
- Employment opportunities near me
- Job openings near me
- Jobs hiring immediately
Trending Searches in Miami, FL