Executive Director, Laboratory Services - North Region

Executive Director Lab Services

Provide direct oversight for group labs and regional directors. Promote and execute strategic vision for laboratory services. Ensure adherence to financial, operational, and quality goals, and compliance with internal and external regulatory organizations and agencies.

Essential Job Functions

• Develop service level agreement with hospital executives for all laboratory services in the region
• Work with regional finance and operations leaders to set targets and monitor performance
• Lead cost savings and financial improvement initiatives across markets in the region
• Champion best associate experience by promoting and implementing industry-leading practices
• Monitor and reduce employee turnover rates
• Oversee Laboratory Outreach and Business Development in the region
• Align with group business development to support expansion of care delivery sites
• Oversee internal and external customer service surveys/scores
• Evaluate send-out testing and develop plans for insourcing within group core lab
• Develop and execute standardization of laboratory test menus and processes
• Work with medical directors to establish and achieve quality initiatives
• Accountable for quality events and driving the laboratory's performance to the ministry's goal of Zero Harm
• Succession and workforce planning
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Required:

• 4 year/Bachelor's Degree in Medical Laboratory Science or equivalent
• MLS or MLT
• Minimum of 7 years in Lab or Hospital Leadership
• Knowledge of CAP and CLIA regulations

Preferred:

• Graduate Degree (Masters) in Business Administration, Health Administration or other
• Strong financial acumen, quality background, and operational improvement experience
• Experienced in practicing and deploying Lean Six Sigma tools and techniques

Bon Secours Mercy Health is an equal opportunity employer.

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.