Ethics & Compliance Training and Communications Specialist

Join us on the heart-warming journey with a team that is a top leader in the rehabilitation industry

Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate and provide high-quality, compassionate, individualized care for our patients, allowing us time to get to know them and help them achieve their goals during their rehabilitation journey.

Position Purpose

The Ethics & Compliance Training and Communications Specialist works in conjunction with Ethics & Compliance department leaders, Human Resources staff, Marketing and Communications personnel and others to administer the mandatory Ethics & Compliance training and education program. The incumbent is responsible for developing, implementing, refining, and monitoring completion and effectiveness of various ethics and compliance related education and training modules and projects; developing and launching awareness campaigns; overseeing the quarterly publication of the ethics & compliance newsletter; and ensuring the accuracy and availability of compliance collateral such as required notices and posters, informational brochures, placards, etc.

Responsibilities & Tasks

• Designs and implements ethics, business conduct, and compliance training and development programs with focus on ethics and compliance topics and trends including code of conduct, fraud waste and abuse laws, misconduct and harassment, conflict of interest, and other relevant compliance matters.

• Interfaces with ethics & compliance department leaders and multiple functional groups outside of the ethics & compliance department to ensure curriculum content and methods meet legal, regulatory and corporate objectives.

• Drives and owns a holistic ethics and training and communications approach, utilizing adult learning principles to engage the company's workforce.

• Delivers a training and communications plan including messaging, positioning, and tactical plans.

• Analyzes internal reporting system data and applicable tools (e.g., compliance hotline, exit surveys, audit findings) to identify and prioritize key ethics & compliance training themes and, when applicable, develop tailored education and training modules.

• Collaborates with ethics & compliance subject matter experts to create storylines and content, create deliverables (newsletters, training packages, memos, etc.), publish, survey, analyze feedback, and adjust plans as needed.

• Monitors training and communication effectiveness to continuously refine ethics & compliance training and communication strategy, deliverables, and partnership to achieve business results.

• Distills complex information into succinct, easy to understand content.

• Keeps abreast of recent developments and trends in ethics and compliance training, relevant technologies, and federal and state healthcare regulations.

• Develops compliance communications and awareness campaigns to drive a culture of integrity and mitigate compliance risks.

• Designs, develops, and maintains training curriculums.

• Creates online and instructor-led Ethics & Compliance training content.

• Serves as the ethics & compliance department's Learning Management System administrator and subject matter expert.

• Monitors completion of mandatory training, maintains comprehensive records of training and provides reports to compliance managers as requested.

• Oversees publishing of the quarterly ethics & compliance newsletter, to include developing and soliciting content, working with marketing and communications staff to ensure timely publication, monitoring readership, and refining strategy as needed.

• Reports questionable situations, concerns, complaints or harassment immediately.

• Performs other duties as assigned, to be determined by the Chief Compliance Officer or Deputy Chief Compliance Officer.

• This position must sit at our Home Office in Birmingham, AL

License or Certification:

• Certification in Healthcare Compliance or other applicable professional certification preferred

Minimum Qualifications:

• Minimum of a Bachelor's degree or equivalent experience is required (preferably in journalism, public relations, communications, marketing, organizational development, compliance, or a similar field). Advanced degree a plus

• Minimum of six (6) years professional experience in training and/or communications

• Relevant work experience in healthcare compliance communications and training highly preferred

• Familiarity with virtual meeting, intranet, and email platforms

• Experience producing newsletters, email campaigns, and educational events

• Strong project management and change management skills

• Experience developing training content applying instructional design principles

• Use of authoring tools a plus

• Experience with learning management systems and administrations

• Familiarity with the software commonly used for computer-based training, videoconferencing, document management, and web platform development

A little about us

We're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For® Award, among others, which is pretty amazing.

Our benefits start day one

• Affordable medical, dental and vision plans for full-time and part-time employees and their families.

• Generous paid time off that accrues over time.

• Tuition reimbursement and continuing education opportunities.

• Company-matching 401(k) and employee stock purchase plans.

• Flexible spending and health savings accounts.

• A community of people who love what they do. Yes, we see that as a benefit.