ERP Functional Analyst Manager

ERP Manager

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Responsibilities

This position is responsible for tracking, analyzing, and resolving issues with V2X's core enterprise resource planning (ERP) systems. The ERP Manager collaborates with cross-functional teams while managing vendor relationships to ensure the ERP systems align with business processes, improve efficiency, and support organizational goals. Responsible for managing an outsourced vendor of choice who is specifically responsible for the health and maintenance of the core ERP ecosystems. This person will work with Business SME's to vet and prioritize business requirements for problem resolution as well as system enhancements. This position will report to the Director, Digital Core Applications for ITSS Enterprise Applications.

Key Responsibilities:

• ERP Functional Management: Manage, coach, and develop a team of functional ERP analysts supporting core business processes.
• Oversee the day-to-day operations of the ERP functional support team, ensuring timely resolution of system issues and request fulfillment.
• Assign tasks, manage priorities, and monitor performance to ensure timely and high-quality deliverables.
• Coordinate with internal teams and external vendors to ensure project success.
• Ensure system reliability, performance, and compliance with business needs.
• Identify opportunities for process improvements and leverage ERP tools to optimize workflows.
• Manage and mentor a team of ERP analysts, developers, and consultants.
• Foster cross-functional collaboration between analysts, developers, business stakeholders, and technical teams.
• Liaise with SAP, IFS, and third-party vendors for support and enhancements.
• Oversee the successful implementation of SAP system changes, enhancements, and projects from planning to go-live.
• Manage testing efforts (unit, integration, UAT) and ensure traceability to requirements.
• Provide regular updates on team performance, project status, and issue resolution to leadership.
• Functional Oversight: Lead the team in gathering and analyzing business requirements and translating them into SAP functional specifications.
• Troubleshoot and resolve ERP-related issues in a timely manner.
• Review and approve functional design documents and configuration plans.
• Ensure best practices are followed in SAP configuration, testing, and documentation.
• Drive improvements to SAP processes that enhance user experience, automation, and reporting capabilities.
• Support & Continuous Improvement: Ensure timely resolution of production support issues and service requests by coordinating team resources.
• Identify recurring issues and lead root cause analysis and long-term resolution planning.
• Monitor SAP system performance and process effectiveness to identify opportunities for enhancement.
• Promote standardization and continuous improvement within the SAP functional landscape.
• Training, Governance & Documentation: Maintain accurate documentation of processes, procedures, and role responsibilities.
• Collaborate with internal audit, compliance, and security teams to maintain SAP controls and documentation.
• Ensure ERP systems comply with internal policies, SOX controls, and industry standards for SAP processes.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications:

• Education: Bachelor's degree in Computer Science, Information Systems, Business, or related field or equivalent work experience.
• Experience: Minimum 7+ years of experience in SAP functional roles, with at least 3+ years in management capacity.
• Strong understanding of business processes across various functions (e.g., Finance, HR, Supply Chain).
• Deep expertise in one or more SAP modules (e.g., FI/CO, SD, MM, PP, HCM, etc.) and strong knowledge of SAP integration points.
• Experience managing SAP projects, configurations, and production support across diverse business processes.
• Knowledge of ITIL, ChaRM, and SOLMAN is an added advantage.
• Experience working in a regulated environment (SOX, FDA, etc.) is a plus.

Other Requirements:

• US citizenship, required
• Remote, hybrid, or in-office work requirement

Skills:

• Strong leadership, organizational, and communication skills
• Proven ability to collaborate with business leaders, IT teams, and external vendors.
• Ability to prioritize and able to work as a remote team member and adjust time per different time zones.
• Experience in defining, developing, and implementing 'operational aspects' of projects and programs - governance, tracking, and reporting.
• Meticulous attention to detail to ensure accuracy and completeness in documentation, including system configurations, procedures, and troubleshooting guides.
• Analytical and problem-solving skills to understand complex IT systems and processes, identify documentation needs, and propose effective solutions.
• Excellent written and verbal communication and presentation skills to effectively communicate information to all levels within the organization.
• Analyze the operational environment to identify trends and patterns that require problem investigation by using incident data.
• Must be strong in following up with the team members, other teams, and 3rd party support vendors.
• Ability to work in a fast-paced, complex environment and under tight deadlines.
• Ability to work effectively both independently and collaboratively as part of a team.

Software: Documentation software MS Office Suite Communication tools Version control systems (e.g., Git) Diagraming tools (e.g., MS Visio) Storage solutions, documentation templates

Technology: Company computer, printer, copy machine, and other general office equipment.

What We Bring

At V2X, we strive to be market competitive in our total reward offerings. The successful candidate's starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions. The following salary range is intended to display the value of the company's base pay compensation and may be modified at the discretion of the company. USD $ 130,000 - 190,000 Provided salary range minimum and maximum values correspond to variances between regional/geographic locations across the United States. Please speak with a recruiter for additional information. Employee benefits include the following: Healthcare coverage Life insurance, AD&D, and disability benefits Retirement plan Wellness programs Paid time off, including holidays Learning and Development resources Employee assistance resources Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.