Epic MyChart Application Analyst Senior

Overview

Are you passionate about enhancing the healthcare experience for patients and consumers alike? We are seeking talented and motivated Application Systems Analysts to join our fast-paced, collaborative team. In this role, you’ll have the opportunity to shape innovative solutions by focusing on products and workflows that impact both clinical staff and patients directly. You’ll develop deep expertise in leading technologies such as MyChart, Welcome, Hello World, Telehealth, and Online Scheduling, maintain up-to-date certifications, and work closely with teammates to drive improvements in patient and consumer engagement.

This position is responsible for complex level work supporting information technology applications through planning, designing, implementing, maintaining, and providing ongoing optimization and support (e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, PACS, cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management).

We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.

Responsibilities

• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
• Solves common and complex issues, incidents, and problems according to agreed upon service levels and department standards.
• Serve as PM and complete PM functions for mid-size projects with multiple teams.
• Performs quality review of team build.
• Collaboratively works with peers, internal and external stakeholders, and vendors.
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Oversees configuration of electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
• Develops and understands business reporting needs for end users.
• Participates in on-call and command center responsibilities.
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity.
• Attends and participates in team, project and department meetings to increase awareness and information flow.
• Works with requestor to understand the problem, creating a clear and defined objective for the project and then completes the business case documentation.
• Helps stakeholders complete ROI, benefit plan KPI, leading and lagging measures, if applicable.
• Aggregates applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups and ensures resources are available to work on priorities.
• Aggregates equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects, creates cost estimates and comparisons, and assists with application assessments, if applicable.
• Provides Capital Planning with cost of equipment, infrastructure information. Leads in procurement and coordination of DTS equipment for construction and reconstruction projects. Supplies field teams with lists and mapping of equipment and data connections for projects, if applicable.
• Supports overall project and program management, including coordination with stakeholders and peers.

Qualifications

EDUCATION : Bachelor’s degree is required in information technology, healthcare, business, or related field, or actively working toward a Bachelor’s Degree with nine years of professional experience. Additional relevant experience may substitute for lack of education with Supervisory and HR approval.

EXPERIENCE : Four (4) years of work experience, or actively working toward a Bachelor’s Degree with six years of experience in related areas.

Epic MyChart Certified in one or more of the following: MyChart, Cadence, Welcome, Bedside, Hello World, Care Companion, Cheers (CRM), Epic Submitted App, Strings Manager - version Feb 25.

Requirements

• Operate computers and other IT equipment requiring the ability to move fingers and hands
• See and read computer monitors and documents
• Remain seated or standing for long periods of time to perform work

Location and Schedule

Location: Peaks Regional Office

Work City: Broomfield

Work State: Colorado

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate is dependent upon experience.

$39.57 - $62.29

Benefits and EEO

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here:

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.