Engineering Program Manager, Strategic Programs - Retail Engineering

Engineering Program Manager, Strategic Programs - Retail Engineering

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn't have envisioned and now can't imagine living without. If you're motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job. We are a diverse collection of problem solvers and doers, continually reimagining our products, systems, and practices to help people do what they love in the best user friendly efficient way. Apple is a deeply collaborative place, where everything we create is the result of people in different roles and teams working together to make each other's ideas stronger. That same passion for innovation that goes into our products also applies to our practices, strengthening our commitment to leave the world better than we found it. Today, the Retail Engineering provides one of the best Apple Experience to Customers in the world, and operates in multiple countries worldwide.

Description

The IS&T Retail Engineering organization is seeking individuals to lead Strategic Programs: large, complex, multi-year initiatives that shape the development of both software and hardware solutions. In this role, you will define and implement strategies that align cross-functional teams, drive clarity in ambiguous business challenges, and deliver scalable solutions that contribute to our platform's long-term success. You will use technical depth, strategic systems thinking, and high-impact communication to navigate complexity and influence key decisions across engineering, product, and business domains. Our ideal candidate thrives in structuring ambiguity into actionable roadmaps, balancing long-term vision with near-term execution. They excel at leading cross-team dependencies, influencing stakeholders at all levels, and aligning diverse technical and business priorities. With a strong understanding of engineering workflows and architecture, they can navigate complex trade-offs, challenge assumptions, and ensure solutions are both scalable and impactful.

Minimum Qualifications

• Experience as a Technical Program Manager (TPM), Engineering Program Manager (EPM), Engineering Lead, or Product Lead.
• Bachelor's degree in Computer Science, Engineering, or related field OR equivalent experience.

Preferred Qualifications

• 5+ years of experience leading large, complex, cross-functional initiativesthis could be as a Technical Program Manager (TPM), Engineering Program Manager (EPM), Engineering Lead, or Product Lead.
• Proven ability to drive multi-year, multi-team programs that require both customer and technical focus.
• Experience leading customer-facing software initiatives, balancing business objectives, customer impact, and engineering constraints.
• Experience with enterprise-scale software development lifecycles, including launch strategies, compliance, and operational scaling.
• Experience managing cross-org dependencies across multiple engineering, product, and business teams.
• Proficiency in setting up governance models, decision-making frameworks, and program health metrics.
• Ability to drive consistency in execution across different teams, priorities, and timelines.
• Proven track record of influencing at all levels, from engineers to C-suite executives.
• Experience handling multi-functional trade-offs, ensuring collaboration rather than friction.
• Strong understanding of engineering workflows and architectural trade-offs, even if not hands-on coding.
• Familiarity with scalable architectures, cloud infrastructure, APIs, and software development best practices.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.