Engineering Operations Manager

Company:

Qualcomm Technologies, Inc.

Job Area:

Engineering Services Group, Engineering Services Group > Engineering Operations

General Summary:

The successful candidate will be responsible for managing hardware-related tasks (including, but not limited to demand forecast, build planning, allocation and distribution, etc.) for software engineering teams across multiple chipset programs.

Responsibilities:

• Manage hardware demand for organizations through efficient collaboration and coordination across multiple development sites and cross-functional departments/teams.
• Negotiate demand from engineering leads, provide a consolidated report and analytical justification for budget approval.
• Analyze supply to identify and resolve shortages and broadcast appropriate notifications to engineering leads.
• Generate hardware-related reports using a variety of tools for input and output.
• Develop scripts/tools that automate the consolidation of demand, generate reports, and publish accurate dashboards.
• Identify process improvements and implement/drive efficiency enhancements.
• Develop pertinent program indicators to push information to internal teams and management.
• Understand project constraints, consolidate these challenges and then recommend solutions.
• Identify technology teams impacted by silicon, hardware board layout, and/or software changes and collaborate with them to adjust their hardware accordingly.
• Represent engineering in weekly supply meetings to provide technical justification for driving builds on certain configurations.

Minimum Qualifications:

• Bachelor’s degree in Business, Engineering, Science, or related field.

• OR Associate’s degree and 2+ years of relevant work experience.

• OR High School Diploma or equivalent and 4+ years of relevant work experience.

Preferred Qualifications:

• Master’s degree in Business, Computer Science, Engineering, Information Systems, or related field.
• PMP Certification.
• 1+ year of experience with technical project management including managing resources, mitigating risk, etc.
• 1+ year of experience with business metrics such as customer support tickets, KPIs, etc.
• 1+ year of experience working in a large matrixed organization.

Principal Duties and Responsibilities:

• Participates in the development or improvement of tools and processes to increase efficiency.
• Participates in training development.
• Collects, analyzes, and consolidates metrics data.
• Compiles and organizes budget and project information needed to develop budgets.
• Participates in the tracking and compiling of engineering expenses and timelines against budgets.
• Participates in creating budget reports quarterly or as needed.

Level of Responsibility:

• Working under close supervision.
• Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct).
• Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
• Completing most tasks with multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
• Exercising some creativity to troubleshoot technical problems or deal with novel circumstances.
• Using deductive problem solving to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required.

The responsibilities of this role do not include:

• Financial accountability (e.g., does not involve budgeting responsibility).
• Influence over key organizational decisions.
• Role in strategic planning.

Equal Employment Opportunity: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. We will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process.

Pay range and Other Compensation & Benefits:

$125,600.00 - $188,400.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Salary is only one component of total compensation at Qualcomm, which also includes a discretionary bonus program and potential RSU grants. Our benefits package is designed to support success at work, at home, and at play. Your recruiter can discuss all available benefits.

If you would like more information about this role, please contact Qualcomm Careers.