Engineer Technical Lead

Job Title: Engineer Technical Lead

Location: Washington, District Of Columbia

Type: Contract

Compensation: $47.50 hourly

Contractor Work Model: Onsite - Washington, DC

Security Clearance: Public Trust (DOJ Public Trust Preferred)

Job Summary:

ALTA IT Services is searching for an Engineer Technical Lead to support a large U.S. program. The Technical Lead will support and manage Microsoft Endpoint Configuration Manager (MECM) and AdminStudio to optimize endpoint management processes. In this role, you will lead technical efforts related to the deployment, configuration, and maintenance of enterprise-level systems. You will also be responsible for developing scripts to automate processes and improve efficiency. This role combines hands-on technical work with leadership in guiding and mentoring a team, ensuring the smooth execution of endpoint management tasks and services. This work is located onsite in the DC area.

Key Responsibilities:

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  Lead the administration and support of Microsoft Endpoint Configuration Manager (MECM), managing software deployments, updates, patches, and configurations across the organization.

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  Develop and maintain MECM configurations and collections for efficient deployment of operating systems, applications, and patches.

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  Troubleshoot and resolve issues related to MECM clients, deployment failures, and other endpoint-related issues.

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  Monitor and maintain MECM infrastructure and ensure it meets organizational needs for scalability, security, and performance.

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  Lead the implementation and configuration of AdminStudio to support application packaging, deployment, and software virtualization.

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  Collaborate with application owners to create, test, and deploy application packages in AdminStudio.

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  Ensure compatibility of applications with endpoint systems and manage packaging processes to streamline deployment.

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  Develop, test, and maintain scripts (e.g., PowerShell, Batch, VBScript) to automate system management tasks such as software deployments, configuration changes, and system updates.

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  Use scripting to improve efficiency in managing endpoint devices, reduce manual intervention, and ensure consistency across deployments.

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  Work with other team members to identify areas where automation and scripting can improve workflow efficiency.

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  Work closely with security teams to ensure endpoints are compliant with security policies, patches, and software updates.

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  Support endpoint configuration for compliance monitoring and reporting.

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  Ensure all endpoints are adequately protected from vulnerabilities and potential threats.

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  Create and maintain documentation for MECM configurations, packaging processes, and automation scripts.

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Qualifications:

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  Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

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  3-5 years of experience in endpoint management, with at least 2 years of hands-on experience supporting Microsoft Endpoint Configuration Manager (MECM) and AdminStudio.

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  Proven experience developing and maintaining scripts for endpoint automation (e.g., PowerShell, Batch, VBScript).

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  Experience in application packaging and deployment using AdminStudio or similar tools.

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  Familiarity with Active Directory, Group Policy, and other endpoint management technologies.

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  Expertise in Microsoft Endpoint Configuration Manager (MECM) for software deployment, patch management, and operating system deployment.

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  Proficient in scripting languages such as PowerShell, Batch, or VBScript for task automation and configuration management.

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  Knowledge of AdminStudio for application packaging, deployment, and testing.

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  Experience with endpoint security management, including software patching and compliance reporting.

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  Familiarity with SQL queries for reporting and troubleshooting in MECM.

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  Knowledge of Windows Server and Windows OS configurations and management.

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  Strong troubleshooting skills for resolving deployment failures, configuration issues, and system performance problems.

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  Ability to think critically and identify solutions that improve processes and enhance operational efficiency.

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  Strong leadership and mentoring skills to guide junior engineers and cross-functional teams.

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  Excellent communication skills to collaborate with business stakeholders and technical teams.

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Desirable Skills:

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  Certifications:

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  Microsoft Certified: Modern Desktop Administrator Associate or other Microsoft certifications related to endpoint management.

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  AdminStudio Certification or similar packaging tool certification.

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  ITIL Foundation or similar IT service management certifications.

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  Familiarity with Power BI or other reporting tools for generating endpoint management metrics and dashboards.

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  Experience with other endpoint management tools (e.g., SCCM, Intune, AirWatch).

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System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #850-Rockville (ALTA IT)

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.