End User Support Engineer

We're seeking an experienced End User Support Engineer for a long-term contract role based in Princeton, NJ. This position supports a large enterprise environment and is ideal for someone who thrives in fast-paced settings, enjoys solving complex technical issues, and is passionate about delivering exceptional customer service, including executive-level support. Responsibilities include hands-on troubleshooting across hardware, software, and collaboration platforms; resolving Level 2/3 issues; and contributing to special projects such as office transitions, equipment upgrades, and workspace analysis. The role involves working closely with IT teams and service providers to meet performance goals, documenting resolutions, creating knowledge base articles, and driving process improvements. Candidates should have 5-7 years of experience in end-user support or digital workplace engineering, strong knowledge of Windows/macOS environments, and expertise in device management tools like Intune and JAMF. Familiarity with Microsoft 365 apps, ITIL frameworks, and service management platforms such as ServiceNow is essential. Excellent communication skills, a customer-first mindset, and the ability to work independently are key. Additional experience with AV and collaborative meeting technologies, virtual desktop environments, secure print and telephony systems, and quality methodologies like Lean or Six Sigma is a plus. This is a great opportunity to join a forward-thinking team that values innovation, collaboration, and continuous improvement!
*Pay and Benefits*
The pay range for this position is $39.00 - $42.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Princeton,NJ.
*Application Deadline*
This position is anticipated to close on Oct 16, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.