Embedded Firmware QA Engineer, eero QA

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Description
At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.

Description
At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.
eero is looking for a highly focused QA Engineer to work on critical embedded firmware testing projects that keep our platform running smoothly. You will help the QA team validate software releases and ensure a great customer experience.
You'll work closely across multi-functional development teams to help discover, recreate, and debug issues.
You will have the opportunity to contribute and grow our existing Python automation framework to expand our test coverage.
Position requires frequent travel between our offices in: Seattle, Washington (Primary) and Bay Area, California (Secondary)
Key job responsibilities

• Black and gray box testing on driver and userspace embedded software
• Provide additional cross functional test support for other team members
• New hardware test and support
• Develop ad hoc tests to support engineering debug
• Writing and executing test plans to ensure complete code coverage
• Providing detailed bug reports to the engineering teams using JIRA
• Work with distributed development and test teams
• Leverage AI for debugging and troubleshooting, automation
• Prepare and maintain test beds and hardware
• Ability to travel between Seattle and Bay area on a frequent basis
  

Export Control Requirement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About The Team
Interested in exploring career opportunities with eero? Visit our careers page to view all open positions: Qualifications

• Experience as QA lead on medium to large sized projects
• Experience in automation testing
• Bachelor's degree in Computer or Software Engineering, Electrical Engineering or a related field, or equivalent training, fellowship, or work experience
• 4+ years in a Quality assurance role out of which at least 3+ years are in testing embedded firmware
• Working knowledge of unix/linux
• Knowledge of networking standards and protocols such as IPv4, IPv6, TCP, UDP, DHCP
• Knowledge of wireless networking (802.11a/b/g/n/ac/ax/be)
• Ability to effectively use AI driven tools for automation, enhancing test coverage, debugging and troubleshooting.
• Ability to work independently and within a testing team
  

Preferred Qualifications

• Experience with consumer networking hardware such as routers, switches, wireless access points
• Experience using Python and/or Linux shell scripting skills
• Experience with mobile app testing
• Experience testing cloud APIs
• Clear and concise communication
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC
Job ID: A

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance, Information Technology, and Engineering

• Industries

  Software Development

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