Electrical Engineer

Trillium Construction is now seeking an Electrical Service Engineer in Massillon, OH!
Trillium Construction is hiring on behalf of a well-established leader in electrical and mechanical services based in Massillon, OH. The company specializes in servicing electro-mechanical apparatus across various industries.
The Electrical Service Engineer is responsible for providing technical service and support in both shop and field settings. This includes overseeing large-scale projects, performing electrical testing, start-ups, repairs, and installations, and ensuring high levels of customer satisfaction.
Key Responsibilities:
-Execute shop and field assignments with a high degree of professionalism and quality.
-Collaborate with team members to assess scope, troubleshoot issues, and identify opportunities for continuous improvement.
-Perform electrical testing on motors, generators, and transformers.
-Conduct maintenance and repairs on switchgear and transformers.
-Interface directly with customers to diagnose and resolve equipment issues.
-Prepare detailed service reports describing work performed.
-Provide technical support to customers and internal field personnel.
-Assist with quotations and special projects as assigned.
-Travel to customer sites as required.
-Serve as a mentor to field personnel, offering guidance on general tasks and specialized skills.
-Adhere to all safety, quality, and environmental procedures, reporting any noncompliance.
-Maintain a professional demeanor in all customer and vendor interactions.
-Report and help resolve customer complaints in collaboration with the Quality department.
-Support special assignments as designated by the General Manager.
Performance Metrics:
-Efficient service execution with minimal rework or warranty costs.
-Consistent on-time completion of service calls and projects.
-High customer satisfaction and successful resolution of service requests.
Annual salary is $90-110k/year. If you meet the qualifications and are excited about this opportunity, please apply today!
Preferred Qualifications:
-Hands-on experience with medium to large-scale electro-mechanical service projects.
-Deep expertise in one or more areas of electrical/mechanical field service.
-Proficient in Microsoft Excel and Word.
-Strong customer service orientation.
-Detail-oriented with excellent communication skills (both written and verbal).
-Demonstrated ability to work well in a team environment.
Required Qualifications:
-High school diploma or equivalent.
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.