E-commerce Program Manager

Job Description
This person will be responsible for owning the Order Management System. This includes coordinating stakeholder workshops, documenting current state, gathering future state, assessing gaps, and documenting future state for consumption by development teams. Additionally, this person will help drive consensus, gain buy-in across competing business unit demands and escalating issues that will increase scope, funding needs and/or timeline.
In addition to understanding the current business landscape, this person will be responsible for creating and evangelizing a vision for the future. They will also be tasked with creating qualitative and quantitative justification to support that vision, secure necessary resources and see it through to fruition.
Responsibilities

• Roadmap Development: Develop and maintain a product roadmap that aligns with business goals and customer needs
• Prioritization: Prioritize product features and enhancements based on business value, customer needs, and technical feasibility.
• Agile Methodologies: Utilize agile practices to manage the product development lifecycle, ensuring timely and high-quality delivery
• Performance Monitoring: Monitor product performance and user feedback to drive continuous improvement
• Cross Functional Collaboration and Execution: Work effectively with product owners across business domains to ensure overall business goals are met, to reduce dependencies and mitigate risk. This includes coordinating with impacted teams to make sure they are prepared for new features including changes to store, distribution center or fulfillment center processes, training, and change management.
• Partner internally and externally, especially with product / solution vendors, driving their product roadmap.
• Data Analysis and Reporting: Define the KPIs that determine the success of the product. Analyze the data to test, measure, iterate and optimize

Qualifications

• Bachelor's or Masters degree in Marketing, MIS, Business or Technology.
• Five to seven years of experience in product owner or similar project management role in Ecommerce or Operations
• Agile certification preferred
• Superior verbal and written communication, interpersonal and organizational skills
• Strong business analysis skills and understanding of the business and stakeholder needs
• Proven experience in translating strategy into tactical execution

About Autozone
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
All AutoZoners (Full-Time and Part-Time):

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.