Domain Consultant for Unemployment Insurance

• Should be the subject matter expert on Unemployment Insurance Tax and Benefits
• Should lead Unemployment Insurance business analysts' team and provide guidance, direction to them as and when required in regard to Unemployment Insurance Business process
• Build requirement specifications to ensure seamless deployments of Unemployment Insurance project
• Build your knowledge of other information systems and be able to speak to their capabilities in the context of our customers' business
• Coordinate with the business teams to build new functionality when required and set reasonable expectations with customers
• Able to give demonstrations of UI systems to clients and prospects
• Able to lead discussion to assess the impact of any changes in law related to UI
• Should be able to lead all Unemployment Insurance business processes discussion with the State's team
• Communication & coordination with team leads (Requirements, Development, Data Migration, Testing, Technical Team) and Client Business Managers/SMEs
Qualifications:
Education:
• BS, preferably in Computer Sciences, Information Management or MBA Degree
• 13-15 years of experience
Must Have Technical/Functional Skills
• Experience in Unemployment Insurance/social services domain in
o Benefits areas (like Claims Intake, Weekly Certifications, Out of State Functions, Monetary and Non-Monetary Determinations, Overpayments, Appeals, compliance, IRS compliance)
o Tax areas (like Employer establishment and maintenance, Contribution and Wage Reports, Employee Leasing, Billing and Collections, Liens, Fraud and Investigations, Appeals and Cashiering).
• Experience of Unemployment Insurance modernization/ transformation program as a Business Manager or SME is strongly preferred.
• Proficient in Requirements Gathering, Application Capability Demonstration, Gap Analysis and Documentation, Functional Designing, Customer Communication
• Working knowledge of MS Office and MS Visio
Generic Managerial Skills:
• Have outstanding written and verbal communication skills
• Anticipate change and quickly prioritize accordingly
• Should have good team skills and should be able to motivate and train his team to understand the Unemployment Insurance business process in detail
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.