District Manager (TN)

Dunkin' District Manager

We are seeking a positive, experienced individual to join our management team. District Managers are responsible for directing the operations of the restaurants in their district, in accordance with brand and franchise standards, remaining engaged with guests and employees to continually improve upon and maintain the overall success of their assigned district.

Primary Duties and Responsibilities:

• Manage and lead daily operations in the district, striving towards excellence and continual improvement
• Fiscal responsibility for the district; delegating and leading processes, meeting or exceeding sales goals, working within budgets, executing marketing initiatives, and overseeing and managing cash handling; understand and respond to financial reports and utilize information to take action to increase profitability
• Lead and develop a dedicated team; recruiting, interviewing, hiring, and motivating team members
• Continually train Store Managers; ensure understanding of scheduling based upon line-bars, and food cost management through par level ordering, inventory, and tracking waste; collaborate and follow-up with Training Manager/s for new hires
• Effectively communicate daily with team members; spend 4 8 hours per week with managers coaching and providing feedback; continually recognizing achievements and resolving employee concerns; hold bi-weekly team meetings; adhere to applicable employment laws
• Maintain an elevated level of focus on 100% Guest Satisfaction by example and exceptional service
• Ensure all company policies and procedures are adhered to including but not limited to food safety and cleanliness, product promotions, cash handling, loss prevention, cell phone usage, uniforms, and attendance, holding crew accountable and documenting any necessary disciplinary action
• Ensure safety and security of team and guests; ensure performance of store level preventative maintenance of equipment and machines; act on property, building or equipment maintenance
• Responsible for store coverage in Manager's absence to include any staffing shortages as well as weekends and holidays as needed; ensure stores open and close as scheduled
• Be willing to maintain involvement within the district's community

Compensation and Benefits:

• Competitive Salary
• Bonus Potential
• Auto Reimbursement
• Paid Time Off
• Health, Dental Vision Benefits
• Supplemental Benefits
• 401K / Matching
• SNHU Discounted Tuition Program
• Opportunities for personal career growth within our team

Job Type: Salary / Full Time

Qualifications:

• Must be 21 years of age or older
• Must have a valid driver's license
• 3-5 years High-Volume, Fast, Casual Multi-Unit Restaurant Management experience or equivalent, Dunkin' Restaurant Management Experience (preferred)
• Must complete a successful background check
• Desire to be a team member within a growing organization
• Strong leadership abilities to successfully develop, manage and retain a team
• Excellent interpersonal skills to provide the highest level of customer service
• A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task
• SERV Safe and Food Allergen Awareness Certification (preferred)
• High School Diploma or GED
• Proficient in Microsoft Office Suite applications
• Lift objects up to 50lbs; work in repetitive motions and be able to stand for extended periods of time