Dispatcher

Now Hiring: Dispatcher Sudbury, MA

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Now Hiring: Dispatcher Sudbury, MA Pay Range: $23.00 $25.00 per hour (based on experience) Schedule: Monday Friday, Split Shift 6:30 AM 9:30 AM & 10:30 AM 4:30 PM School Districts Served: Sudbury & Sudbury-Lincoln

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line.

At First Student, We Are Proud To Offer:

• Competitive hourly pay of $23.00 $25.00/hour, based on experience
• PTO and paid holidays
• Medical, dental, and vision coverage
• 401(k) with company match
• Discounts on cell phone plans, car purchases, travel, and more through Perk Spot
• Tremendous career advancement opportunities due to a strong presence across North America
• Positive and rewarding work environment

Dispatcher Responsibilities:

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints; reports to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customers
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handles back-up driver duties or performs miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required:

• 35 years of experience preferred
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience preferred
• Computer literate
• Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Student's commitment to putting our customers first, dedication to safety, and ambition to deliver dependable transportation makes for a working environment you'll love. As a company with over 120,000 staff and serving more than 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.

Apply today to join our team! We aspire to have a culture where all people are first. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace.