Director, Technical Product Management

Director Of Technical Product Management (TPM)

The Director of Technical Product Management (TPM) owns a major digital platform or platform portfolio that supports specific product functions or segment needs, stand-alone or in combination, including but not limited to platforms in support of ordering, reporting, analytics, service, compliance, etc. The person in this role will align capabilities with business needs, and ensures scalable, secure delivery. They collaborate across teams, manage roadmaps and backlogs, and oversee technical execution. They also enforce governance, track performance metrics, and continuously optimize the platform to support business segment growth and innovation.

Key Responsibilities

Platform Strategy & Road mapping

• Define and evolve the long-term strategy for the digital platform in line with the broader enterprise technical product framework and vision.
• Align platform capabilities with business segment needs and enterprise goals.
• Prioritize features and technical investments based on value, feasibility, and risk, including helping develop business cases in support of the assigned platforms.
• Maintain and communicate a clear product roadmap.

Stakeholder & Cross-functional Collaboration

• Act as the bridge between engineering, design, business units, technology and external partners.
• Translate business requirements into technical specifications.
• Facilitate alignment between platform capabilities and segment-specific product teams.
• Manage expectations and ensure transparency through regular updates and demos.
• Integrate the activities of multiple workgroups and disciplines to obtain results.

Technical Product Oversight & Delivery Management

• Own the backlog and ensure high-quality, timely delivery of platform features.
• Work closely with engineering teams to scope, plan, and execute development cycles.
• Make trade-off decisions between scope, time, and resources.
• Ensure platform scalability, reliability, and performance.

Governance, Compliance & Risk Management

• Ensure the platform adheres to security, privacy, and regulatory standards as set by enterprise Compliance and Technical leadership.
• Work closely with IT to understand and manage technical debt and drive architectural consistency.
• Establish and enforce platform usage guidelines and APIs for downstream teams.
• Monitor and mitigate risks related to platform dependencies and integrations.

Metrics, Optimization & Continuous Improvement

• Define and track KPIs to measure platform adoption, performance, and business impact.
• Use data to inform decisions and identify areas for improvement.
• Gather feedback from internal users and external customers to refine the platform.
• Foster a culture of experimentation and learning.

Minimum Requirement

• Degree or equivalent experience. Typically requires 12+ years of professional experience and 4+ years of management experience.

Critical Skills

• 12+ years of professional experience in progressively advancing technical product management roles.
• 4+ years of experience leading various aspects of technical product teams, including demonstrated experience with planning, financial management, communication, stakeholder management, etc.
• 4+ years of experience managing direct reports and working in and managing through a highly matrixed environment.
• Hands-on experience in health care industry and/or regulated environment is a plus.
• Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation.
• Ability to align product strategy with organizational goals.

Specialized Knowledge/Skills

• Proven experience developing cost-benefit analysis for digitally-based products.
• Demonstrated strong analytical skills.
• The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Certified Innovation Leader (CIL), Product Leader Certification (PLC), Scrum Master, SAFe, etc.
• Demonstrated ability to engage deeply with engineering, architecture, and data teams to evaluate technical trade-offs, influence solution design, and ensure feasibility of product strategies.
• Strong understanding of modern digital architectures, APIs, cloud platforms, data ecosystems, and software development practices.

Working Conditions

• Traditional hybrid environment.
• Commutability to the Dallas/Fort Worth area is highly preferred but not required.
• Travel up to 20%.