Director, Project Management

Director, Project Management

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Director of Project Management do? At Fiserv, the Director of Project Management is responsible for leading the project management team, ensuring the successful execution and delivery of projects across the organization. This role requires strategic vision, exceptional leadership, and deep expertise in project management practices. The Director will collaborate across various divisions, including product management, account management, sales, and technology groups, ensuring alignment with business objectives and driving value through successful project outcomes.

What you will do:

• Develop and implement project management strategies that align with organizational goals.
• Provide leadership and mentorship to the project management team.
• Oversee the planning, execution, and completion of projects.
• Build and maintain relationships with key stakeholders, including clients, vendors, and internal teams.
• Identify potential risks and implement mitigation strategies.
• Establish metrics and KPIs to evaluate project performance.
• Manage the allocation of resources, including personnel, budget, and equipment.
• Promote a culture of continuous improvement within the project management team.

What you will need to have:

• Bachelor's degree in Project Management, Business Administration, or a related field, and/or equivalent military experience.
• 10+ years of experience in large-scale project/program management.
• 5+ years of experience in direct staff management.
• Professional certifications such as PMP, Six Sigma Green Belt, PgMP, or Scrum Master.
• Strong experience with Project Management tools.

What would be great to have:

• Familiarity with project management software and tools.
• Competency in multiple software development life cycle models including Agile and Waterfall.
• Experience in the banking, financial services, and/or software industries.
• Proven leadership skills and business acumen.
• Solid experience in change management, project management, and process improvement.

Perks at Work:

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• Travel, up to 25%
• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.