Director of Supply Chain

Towne Park Director Of Supply Chain

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $150,000.00 - $165,000.00. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.

Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Summary

The Director of Supply Chain leads Towne Park's procurement, co-manufacturing, and inventory management functions, with a strong emphasis on Asian supplier and manufacturing partnerships. This role is responsible for overseeing global procurement strategies, managing co-manufacturing operations across Asia, and driving inventory optimization. It plays a key part in scaling supply chain operations to support a fast-paced, growth-oriented environment. This position offers a unique opportunity to build and optimize a scalable, end-to-end global supply chain that supports the company's next stage of growth. Responsibilities include designing systems, processes, and partnerships that ensure long-term resilience, flexibility, and cost-efficiency. Over time, the role will also expand to include leadership of a high-performing supply chain team.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

• Lead global procurement strategies and develop and maintain strong relationships with key suppliers, manufacturers, and logistics providers across the region.
• Negotiate pricing, terms, and contracts to optimize cost, quality, and supply continuity. Monitor supplier performance and mitigate risks in the supply base.
• Manage relationships with third-party manufacturing partners in Asia. Oversee onboarding, performance management, and compliance of co-manufacturers.
• Collaborate cross-functionally to ensure contract manufacturers meet product specifications, timelines, and regulatory standards. Drive improvements in lead times, production reliability, and cost efficiency.
• Develop and implement inventory strategies to balance service levels with cost. Monitor global inventory levels and ensure alignment with demand planning and sales forecasts.
• Optimize stock across multiple locations (warehouses, 3PLs, co-manufacturers). Establish KPIs and reporting processes to reduce excess and obsolete inventory.
• Collaborate with customer service and operations to ensure excellent service levels. Support initiatives that improve order accuracy, on-time delivery, and issue resolutions with our deployment team. Improve and innovate customer service platform.

Qualifications

Education: Bachelor's degree in Supply Chain Management, Business, Engineering, or related field (MBA or Master's preferred).

Work Experience: 3+ years of experience in supply chain leadership roles, with significant time spent managing Asia-based procurement and co-manufacturing.

Knowledge & Skills: Deep understanding of Asian supply markets, sourcing strategies, and manufacturing dynamics. Proven success in inventory planning, demand forecasting, and inventory optimization. Strong negotiation, analytical, and communication skills. Experience working with ERP and supply chain systems (e.g., SAP, NetSuite, Oracle, etc.). Familiarity with customer support or order fulfillment operations preferred.

Scope

Authority to Act: Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.

Budget Responsibility: The employee has control over resources available only.

Working Conditions & Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.

Working Environment: The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel: Travel of up to 35% may be required.