Director of Machine Learning Engineering, Document Intelligence

Director of Machine Learning Engineering, Document Intelligence

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

GEICO is on a multi-year journey to transform the insurance industry with Artificial Intelligence. The AI Modeling and Research team is part of the AI Org, which is Geicos strategic investment with the mission to transform Geico into an AI-first company. AI Org is led by Vice President, Head of AI. AI Org is in the Technology, Product and AI (TPA) org at Geico. TPA is led by the Chief Technology, Product and AI Officer, who reports to the CEO of Geico.

The Role Purpose

We are looking for a highly experienced Director of Machine Learning Engineering who has deep insights into ML modeling for document intelligence (signal generation, classification, ranking, fine tuning and more) and can lead a large team to build backend systems to support major use cases (Claims, Services, Underwriting, Sales, Corporate functions) across the company. The candidate should build close partnerships with product, engineering, and operation leadership across the company. This role will report directly to the Senior Director of AI Modeling and Research.

Responsibilities:

To be successful in this role, you will need:

• Lead the strategy, design, and delivery of document intelligence model systems for the whole company, enabling end-to-end document understanding for Geicos businesses.
• Partner with cross-functional stakeholders to define technical roadmaps aligned with business goals.
• Architect scalable and reliable model ecosystems for all types of document intelligence use cases.
• Establish and drive best practices in ML modeling, data organization, model management, and observability.
• Mentor, hire, and grow a high-performing team of engineers focused on ML modeling.
• Ensure compliance with data privacy and security standards.
• Continuously improve system performance, scalability, and user experience.
• Provide state-of-the-art consultation to the Head of AI and Chief AI Officer with regard to document intelligence technologies.

Qualifications:

• Bachelors or Masters degree in Computer Science, Engineering, or AI/ML. Advanced degree in AI/ML is a plus.
• 10+ years of hands-on experience in AI/ML in a production environment.
• 4+ years hands-on expertise in AI/ML for document intelligence.
• 8+ years of experience in Software Engineering Management.
• Successful leadership experience in managing and scaling engineering teams of size >= 15.
• Strong communication and collaboration skills across technical and non-technical teams.
• 4+ years experiences in building cross-functional partnerships with product and business.

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidates work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.

Were an iconic brand that thrives on innovation, exceeding our customers expectations and enabling our collective success. From day one, youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. Youll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your familys overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.