Director of Food & Beverage- Branson Convention Center

Global Hospitality

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Responsibilities

• Drive Growth & Brand Excellence: Lead the strategic vision for the Food & Beverage department, creating unique culinary and guest experiences that elevate the brand, attract new business, and drive profitability. Champion innovative concepts that set the venue apart in the marketplace.
• Develop & Execute Strategic Plans: Partner with the General Manager to craft and execute forward-thinking financial and operational strategies including revenue optimization, expense management, and capital investment plans designed for sustainable growth.
• Innovate & Improve Continuously: Evaluate operations through an entrepreneurial lens, identifying opportunities for innovation, efficiency, and enhanced guest satisfaction. Implement best-in-class systems and technologies that advance productivity and elevate the guest experience.
• Lead High-Performing Teams: Build, mentor, and inspire a dynamic Food & Beverage team with an ownership mindset. Oversee recruitment, training, and development while fostering a culture of creativity, accountability, and excellence.
• Deliver Exceptional Event Experiences: Oversee F&B execution during events to ensure quality, creativity, and client satisfaction. Collaborate with clients and partners to customize offerings that reflect evolving tastes and emerging trends.
• Optimize Financial Performance: Analyze performance data including food sales, labor costs, and guest metrics to identify new revenue streams, enhance margins, and ensure long-term financial health. Maintain rigorous cost controls while investing in innovation.
• Champion Quality, Safety & Sustainability: Ensure all operations meet or exceed health, safety, and sanitation standards. Promote sustainable practices and responsible sourcing to align with modern hospitality trends.
• Set the Standard for Culinary Excellence: Regularly assess and refine menus, service styles, and presentation. Sample offerings to ensure consistent excellence and introduce innovative dining concepts that surprise and delight guests.
• Foster Collaboration & Partnerships: Build strong relationships across internal departments, vendors, and community partners to drive integrated success and create a cohesive guest experience.
• Engage with the Community: Represent the venue at civic, social, and industry events to strengthen community connections and enhance brand visibility.
• Champion Data-Driven Decision Making: Review and act upon customer feedback, surveys, and market insights to identify opportunities for continuous improvement and innovation in service delivery.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty above to the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree (BA) in Food & Beverage Management or related field preferred but not required
• Minimum (5) years' experience in management level position in Food & Beverage
• Or equivalent combination of education and experience
• Prior supervisory experience preferred
• Serve Safe certification
• Proven track record of improving kitchen and front of house efficiencies, quality and relative costs
• Strong interpersonal, written, and verbal communication skills
• People skills: Dealing with the public and team professionally
• Must be detail-oriented and extremely organized with the ability to learn new programs and procedures quickly
• Must be proficient in Microsoft Word, Excel, and PowerPoint
• Ability to lift 30+ lbs. and stand for long periods of time
• Must be flexible to work extended hours due to business requirements including nights, weekends and holidays
• Must be open to providing incidental or short-term support to other facilities
• This position will work with limited supervision and will require the ability to interact with all levels of staff including management

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.