Director of Clinical Services

Join BoldAge PACE and Make a Difference!

Why work with us?

• A People First Environment: We make what is important to those we serve important to us.
• Make an Impact: Enhance the quality of life for seniors. 
• Professional Growth: Access to training and career development.

Competitive Compensation:

• Medical/Dental
• Paid Time Off 240 Hours Annually*
• 401K with Match**
• Life Insurance
• Tuition Reimbursement
• Flexible Spending Account
• Employee Assistance Program

BE PART OF OUR MISSION!

Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.

Director of Clinical Services- Owensboro/ Evansville

JOB SUMMARY: Responsible for overseeing and ensuring consistent high-quality clinical care for participants across all settings. The Director of Clinical Services role focuses on delivering participant-centered care in alignment with PACE policies, regulatory standards, and best practices for elder care. As a key member of the PACE program leadership team, this position contributes to policy development, census growth, staff training, and achieving outstanding participant outcomes and satisfaction.

ESSESNTIAL DUTIES AND RESPONSIBILITIES: 

• Integrate organizational values, mission, and vision into program culture, policies, and daily operations.
• Oversee consistent high-quality clinical care for participants across multiple counties.
• Monitor participant experience and outcome data, guiding Care Teams to ensure high-quality care.
• Collaborate with HR and management for staff recruitment, training, and performance oversight.
• Ensure timely and accurate participant assessments and care plans by interdisciplinary teams.
• Establish and oversee an effective 24/7 on-call process with Medical Director.
• Collaborate with leadership to maintain efficient, high-quality services.
• Ensure clinical staff actively engage in team meetings and care planning.
• Develop and monitor budgets, key performance indicators, and financial reports for resource utilization.
• Participate in Quality Improvement programs, track data, and lead improvement initiatives.
• Ensure clinical compliance with federal, state, and PACE requirements.
• Develop job descriptions and assign duties aligned with competencies.
• Assist in development of Standard Operating Procedures to ensure policy compliance in line with PACE standards in collaboration with leadership.
• Engage with PACE associations and committees to stay updated on regulations and best practices.
• Collaborate with the Medical Director, Operations Director, and program management teams to ensure high-quality, efficient, and effective service delivery under the direction of the Executive Director.
• Participate in family and staff meetings, in-service training, and departmental activities as needed.
• Works in collaboration with Clinic Practice Manager to effectively maintain and manage clinic operations.
• Follow all PACE policies, OSHA safety guidelines, and maintain confidentiality.
• Lead infection control efforts to ensure best practices in all settings.
• Attend continuing education and training as required.
• Maintain required certifications and professional affiliations.
• Perform other duties as needed.

EXPERIENCE EDUCATION AND CERTIFICATIONS:

• State RN license with leadership skills and experience in healthcare delivery and management. Strong desire to work with the elderly in an innovative, highly interactive, interdisciplinary environment.
• Compact License Required (KY/IN)
• Bachelor of Science in Nursing Degree required. Master’s degree in management or a healthcare related field preferred. Professional Certification preferred. 
• Minimum 3-years’ experience working with the frail and elderly in acute, long-term care or community based setting.
• 3 years progressive management experience required.
• Experience in home care, managed care, or long-term care preferred.

PRE-EMPLOYMENT REQUIREMENTS: 

• All Employees - Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.    
• Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.    

BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

*Paid Time Off Includes seven holidays

** Match begins after one year of employment