Director of AI/ML Engineering - Remote (Chicago Preferred)

Joining Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Join a pioneering team deploying cutting-edge AI capabilities across pharmacy benefit management and beyond, directly impacting and improving the lives of up to 65 million members and patients. Be part of a group leveraging the latest GenAI models and technologies to personalize healthcare experiences, drive better health outcomes, and transform an under-leveraged landscape with limitless potential for innovation.

You'll enjoy the flexibility to work remotely* from anywhere within the U.S., preferably in Chicago, IL as you take on some tough challenges.

Primary Responsibilities

• Lead, mentor, and grow a team of engineers and data scientists specializing in generative AI, machine learning, and cloud-based solutions
• Develop and execute a strategic roadmap for GenAI-driven initiatives aligned with PBM business goals
• Oversee the architecture, development, and integration of GenAI models into PBM workflows such as prior authorization, formulary management, medication adherence, and claims processing
• Collaborate cross-functionally with Product, Clinical, Data, and Compliance teams to identify high-impact AI use cases
• Ensure compliance with HIPAA, HITECH, and other relevant healthcare regulations in all engineering practices and solutions
• Establish best practices for model governance, data privacy, security, and responsible AI use.
• Evaluate and select appropriate GenAI technologies, frameworks, and vendors
• Stay abreast of developments in generative AI, healthcare technology, and regulatory changes.
• Monitor performance and ROI of GenAI solutions, driving continuous improvement
• Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field
• 10+ years of engineering experience, including 3+ years leading AI/ML teams (preferably with GenAI project experience)
• 5+ years of experience with cloud platforms (AWS, Azure, GCP), MLOps, and modern engineering practices
• 5+ years of experience with Python, TensorFlow/PyTorch, and relevant GenAI libraries
• 2+ years of experience and success deploying generative AI models (e.g., LLMs, foundation models) in production environments for over at least three projects
• 1+ years of experience with regulatory requirements and data security in healthcare (HIPAA/HITECH)

Preferred Qualifications

• Experience in the healthcare or PBM industry along with a deep understanding of PBM workflows
• Excellent leadership, communication, and stakeholder management skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.