Director, Market Intelligence

Purpose

At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next.

Your Work Matters

The Director Market Intelligence will lead the development of an enterprise-wide view of the hard-surface flooring market landscape, turning external data and competitive insights into strategic guidance for growth, investment, and innovation. As part of the Data Science & Customer Insights team, this leader will partner closely with Real Estate, Customer Analytics, Finance, and Marketing to identify market opportunities, monitor competitor dynamics, understand geospatial consumer behavior, and support data-driven decision-making at all levels of the business.

Minimum Eligibility Requirements:

• Bachelor's degree in business, data science, economics, marketing, or a related quantitative field. MBA or MS preferred
• 10+ years in market intelligence, analytics, strategy, or category planning, preferably with experience in retail and/or home improvement, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
• Demonstrated expertise in building and managing market sizing models, including TAM/SAM/SOM frameworks
• Extensive experience working with external data sources such as PRIZM, Placer.ai, D&B, Census, Yelp, Nielsen, or other syndicated data providers
• Proficiency in SQL and/or data shaping tools to extract and work with third-party data sets
• Proven ability to synthesize competitive intelligence and consumer/market trends into strategic guidance for senior stakeholders
• Familiarity with geospatial tools (e.g., ArcGIS, Carto, or equivalent spatial modeling environments) and mobility data
• Solid understanding of retail footprint strategy, customer segmentation, and trade area definition
• Excellent communication and storytelling skills; able to translate complex market and location-based insights into clear executive-level insights
• Proven experience influencing senior leadership and cross-functional partners
• Must be highly analytical and capable of independently driving projects from exploration through insight delivery
• Ability to balance hands-on data work with leadership responsibilities
• Excellent organizational, prioritization, and critical thinking skills
• Experience managing vendors, research partnerships, or external data providers is a plus

Essential Job Functions:

• Build and refine market potential models (TAM/SAM/SOM) across customer segments, geographies, and product categories to guide strategic growth planning
• Integrate third-party data sources (e.g., Placer, PRIZM, D&B, demographic/psychographic) to quantify market potential, competitive intensity, and whitespace opportunities
• Translate external market signals into actionable business insights that inform real estate strategy, customer acquisition, merchandising decisions, and financial planning
• Develop frameworks and reporting to track competitor presence, expansion activity, and shifting wallet share across geographies, consumer & customer segments, and categories
• Develop and maintain consumer personas that synthesize demographic, psychographic, behavioral, and attitudinal data to inform targeting, messaging, and assortment strategies
• Partner with Customer Analytics to pair customer behavior and segmentation with external opportunity assessments
• Support business case development for new store expansion, remodels, and format evolution using geospatial and market-level modeling
• Design and deliver concise, clear dashboards, visuals, and presentations to communicate market dynamics to senior leadership and business stakeholders
• Collaborate cross-functionally with Real Estate, Finance, Marketing, and Merchandising to ensure market opportunity is embedded into enterprise decision-making
• Work closely with Real Estate and FP&A to identify location-specific growth potential and cannibalization risks
• Lead vendor management and evaluation of external data providers and platforms to ensure data quality and cost-effectiveness
• Define, maintain, and enhance internal standards for how market opportunity is assessed and communicated across the business
• Perform ad hoc and exploratory analyses to identify emerging trends, market disruptions, and high-potential micro-markets
• Monitor and report on macroeconomic, seasonal, and category-specific trends to inform business planning and forecasting

Work Environment / Physical Expectations

• You’ll work in a quiet to moderate office environment that supports focus, collaboration, and cross-functional connection.
• This role is primarily sedentary, with most of your time spent at a desk—though you may occasionally move about for meetings, collaboration, or presentations.
• You should be comfortable with light physical activity (lifting or moving up to 20 pounds on occasion), but the role is not physically demanding day-to-day.

Working Conditions (travel, environment)

• Limited travel required
• The noise level in the work environment is typically quiet to moderate
• Hybrid role: Monday - Thursday in office

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Benefits & Rewards

• Bonus opportunities at every level
• Non-traditional retail hours (we close at 7p!)
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate’s choice and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.